Outside Server Multi Club

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off

Job Description

Invited is a leading company in the hospitality and service industry, established in 1957 with the central purpose of building relationships and enriching the lives of its members, guests, and more than 17,000 employees. As the largest owner and operator of private clubs nationwide, Invited manages over 130 country clubs, city clubs, and athletic clubs. These clubs feature first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers. Invited's strong commitment to excellence creates an incredible and inclusive team environment for its employees, contributing to an outstanding member and guest experience.

The role of Outside Server at Invited encompasses delivering exceptional food and beverage service to members and guests, embodying the company’s high standards of hospitality. This position emphasizes creating memorable dining experiences through the consistent application of the 3-steps of service: warm welcomes, magic moments, and fond farewells. As an integral part of the service team, the Outside Server operates closely with colleagues to ensure seamless dining operations and member satisfaction. Though a non-lead role, it supports overall dining area operations, including service duties and assisting management as necessary.

The Outside Server must maintain an in-depth understanding of the à la carte menu, including daily features and specials, to effectively serve members and guests. The role demands high standards of service following Invited’s F&B service training program, ensuring timely order execution and personalized member greetings. Employees are expected to engage in teamwork, addressing guest concerns promptly using service recovery techniques and upholding cleanliness, organization, and safety standards within the club environment.

This position requires a proactive approach to personal and professional growth, an ability to work under varying environmental conditions, and flexibility in work schedules that may include weekends and holidays. Employees of Invited benefit from a competitive total rewards package, particularly for full-time team members, including medical, dental, and vision coverage, life insurance, disability insurance, 401(k) retirement savings options, and generous paid time off programs. Invited fosters a culture of respect, professionalism, and commitment to excellence, offering a rewarding career opportunity for those passionate about delivering top-tier hospitality services.

Job Requirements

  • Must be able to stand walk and perform physical activities for extended periods
  • ability to work in varying temperatures and environments with potential exposure to dust fumes or gases
  • capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding or unfolding as required
  • able to lift carry push and pull up to 100 lbs occasionally
  • effective communication skills including talking and hearing with sufficient visual acuity

Job Qualifications

  • High school diploma or equivalent
  • previous experience in food and beverage service
  • current food handler and alcohol server certifications as required by state and city regulations
  • completion of Invited’s F&B Service Training program
  • excellent communication skills with the ability to speak clearly and effectively
  • ability to follow instructions and communicate well with team members

Job Duties

  • Maintain high standards of service following the Invited F&B service training program
  • provide food and beverage service to members and guests executing orders in a timely manner
  • ensure complete knowledge of the à la carte menu including daily features and specials
  • greet members by name and provide a warm welcome making them feel at home
  • assist fellow employees to ensure a seamless member and guest experience through teamwork and attention to detail
  • handle member and guest complaints with service recovery techniques ensuring prompt resolution
  • complete daily assignments and side work ensuring work areas are organized clean and well-stocked

Job Criteria

Experience

Mid Level (3-7 years)


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