Outside Customer Sales Representative

Senox Corporation is a well-established U.S.-based manufacturer and supplier specializing in the seamless rain gutter industry. Founded in 1972, this family-owned and operated business has grown considerably over the years. Today, Senox operates multiple manufacturing facilities alongside more than 24 expanding branch locations. Each branch is dedicated to providing a comprehensive selection of high-quality materials and products to contractors and distributors involved in rainware installation and maintenance. This growth and dedication to excellence have made Senox a trusted partner in the industry, known for its commitment to quality, customer service, and innovation. The company’s mission centers around partnering with customers to help them expand their businesses alongside Senox’s own growth, focusing exclusively on the seamless gutter industry. Senox values success defined by the success of its partners, embraces challenges as opportunities for growth, and demonstrates relentless pursuit of innovation and continuous improvement.

The role of Customer Representative at Senox is a full-time position offering a competitive compensation package that includes a base salary plus commission, totaling approximately $100,855 per year. This role is crucial as it positions the representative as the primary point of contact for a segment of Senox’s customer base. The successful candidate will be responsible for fostering and maintaining long-term relationships with customers, ensuring their inquiries are handled efficiently and professionally, and delivering exceptional service that aligns with the company’s values. The Customer Representative must acquire expert knowledge of Senox products and the seamless rain gutter industry to offer customers informed guidance and support. This position also involves coordinating closely with branch operations and sales teams to quickly resolve issues and meet customer needs. Utilizing CRM software and business intelligence tools, the Customer Representative will manage customer records, analyze data to identify trends, and contribute valuable insights into improving customer satisfaction and retention. To thrive in this role, outstanding communication skills, problem-solving capabilities, and a customer-focused mindset are essential. The position also demands the ability to travel within the Longview area daily, as relationship-building and face-to-face interaction are key components of success. Bilingual proficiency in English and Spanish is required, which underlines Senox’s commitment to serving a diverse customer base effectively. This job offers not only a competitive salary and benefits but also opportunities for career advancement, annual raises, and a supportive environment dedicated to employee growth and success.