Outside Customer Sales Representative

Senox Corporation is a well-established U.S.-based manufacturer and supplier specializing in products for the seamless rain gutter industry. Since its founding in 1972, this family-owned and operated company has grown to operate multiple manufacturing facilities and more than 24 expanding branch locations. Senox is dedicated to providing a comprehensive selection of high-quality materials to contractors and distributors involved in rainware. With decades of experience and a commitment to excellence, Senox has become a trusted partner in the seamless rain gutter market, emphasizing both product innovation and outstanding customer service. The company’s mission is simple yet powerful: to support the growth of its partners' businesses alongside its own. They focus exclusively on servicing the seamless gutter industry, which allows them to maintain specialized expertise and deliver tailored solutions to meet the needs of their customers.

As a Customer Representative at Senox Corporation, this role is pivotal in maintaining and enhancing customer satisfaction. The successful candidate will serve as the primary contact for a portion of the company’s customer base, delivering accurate and timely support to ensure positive and productive customer experiences. The role involves addressing customer inquiries, resolving issues promptly, and becoming an expert on Senox’s products and services. Additionally, the Customer Representative will promote marketing programs designed to help customers grow their businesses alongside Senox. This position requires exceptional communication skills, professionalism, problem-solving capabilities, and a steadfast commitment to service excellence. The representative will also collaborate with branch operations and sales teams to swiftly meet customer needs and strategically use business intelligence tools to analyze customer data and improve satisfaction and retention strategies. The pay for this full-time position is $83,421 annually, which includes base salary and commission. It offers substantial opportunities for career advancement, annual raises, and a comprehensive benefits package including health, dental, vision, and life insurance, as well as a 401(k) plan with employer matching and paid time off. This position is based on the road, requiring daily travel within the Lubbock area, suited for self-motivated candidates who thrive in dynamic and customer-focused environments.