Outreach Executive 1 Lead

Santa Fe, NM, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.50 - $31.72

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

retirement savings options

wellness programs

Employee assistance program

Job Description

CVS Health is a leading healthcare company dedicated to improving the health and well-being of individuals, families, and communities across the United States. Known for its commitment to compassionate care and innovation, CVS Health strives to simplify healthcare by connecting people with the right resources, services, and support at every step of their health journey. With an expansive network of retail pharmacies, walk-in clinics, and a focus on value-based care, CVS Health serves millions of customers daily. Driving this mission are passionate colleagues who innovate with purpose, uphold high standards of safety and quality, and hold themselves accountable in everything they do. The company fosters an inclusive environment that values diversity and empowers employees to contribute to meaningful change in healthcare delivery. As a full-time employer, CVS Health offers competitive wages ranging from $18.50 to $31.72 per hour, commensurate with experience, education, and location, and provides eligibility for bonuses, commissions, and short-term incentives.

The Outreach Executive (OE), Team Lead role is a pivotal position within CVS Health's community engagement and patient acquisition strategy. Reporting to the Outreach Director, the OE Team Lead is responsible for developing and nurturing relationships with key local businesses and organizations within a designated territory to drive new patient acquisition. This role demands a strategic sales mindset coupled with the ability to connect authentically with prospective patients and community partners. The OE Team Lead acts as both an individual contributor and a leader, guiding a team of Outreach Executives by providing training, support, and mentorship. The position involves crafting effective sales strategies, generating leads through multifaceted outreach efforts—including email, phone, and networking—and managing an extensive account portfolio of over 40 community and business partners. Leveraging internal sales and marketing tools, the OE Team Lead forecasts sales, reports on performance, and collaborates cross-functionally to maximize patient engagement and growth. This role requires a dynamic professional with excellent negotiation skills, a passion for sales, and the ability to thrive in a fast-paced, value-based care environment that is transforming how healthcare is delivered. The workweek is a standard 40 hours, ideal for driven individuals seeking to control their income and make a profound impact in community health. CVS Health supports their employees with comprehensive benefits including medical, dental, vision coverage, paid time off, retirement savings options, and wellness programs tailored to enhance physical, emotional, and financial well-being.

Job Requirements

High school diploma
2-5 years relevant experience
Access to personal transportation with a valid driver’s license
Ability to use email and computer reporting tools
Willingness to provide training and support to team members
Self-motivated with a passion for sales
Ability to connect and influence others
Adept negotiation skills
Knowledge of Microsoft Office including Excel and Word

Job Qualifications

High school diploma required
Degree from 2 or 4 year institution preferred
2-5 years relevant sales or community engagement experience
Experience using email and computer reporting tools
Salesforce experience preferred
Healthcare knowledge a plus
Strong negotiation and interpersonal skills
Ability to provide informal coaching and training to team members
Self-motivated and ambitious
Proficient with Microsoft Office products including Excel and Word
Team player who contributes to overall team effectiveness
Demonstrates professional and ethical conduct

Job Duties

Develop, implement, and execute an effective sales strategy to achieve patient acquisition targets
Demonstrate ability to develop, maintain, and grow a rigorous sales pipeline with accurate forecasting and reporting
Deliver the highest level of sales and customer service to prospects, patients, and community partners
Generate leads by prospecting, building, and maintaining relationships throughout the community
Nurture prospective patients and prospect for new patients via email, phone, and networking
Master internal sales and marketing programs and systems
Serve as a resource for other Outreach Executives by providing training, support, and onboarding
Prospect, engage, and create new trusting relationships with local businesses at multiple levels
Develop collaborative partnerships and manage an account book of 40+ community and business partners
Create and manage an account development plan and report results
Capture and record customer information and sales activity data into CRM and appropriate business systems
Develop sales plans to organize efforts around the business development cycle including proposing and presenting to community partners
Perform other duties as assigned