Job Overview
Compensation
Salary
Range $17.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
MetroLink Tulsa is a key public transportation provider dedicated to enhancing the mobility and connectivity of Tulsa residents. As a pivotal service in the community, MetroLink Tulsa focuses on delivering reliable, efficient, and accessible transit options while actively engaging with the public to educate and promote transit benefits. Through strategic partnerships and community engagement, MetroLink Tulsa supports economic development and strives to meet the evolving transportation needs of its users. The organization's commitment to safety, innovation, and customer service underscores its role as a vital resource for the Tulsa community.
The Outreach Coordinator at MetroLink Tulsa plays a central role in organizing and managing public outreach and educational activities, ensuring the community is well-informed about available transportation services and options. This position reports directly to the Marketing Manager and requires a dynamic individual skilled in communication, coordination, and partnership development. The Outreach Coordinator is responsible for cultivating multi-agency partnerships to reduce transportation costs and enhance service efficiency. Acting as the liaison to community leaders, the coordinator will demonstrate how transportation services contribute to economic growth and community well-being.
The role involves facilitating regular meetings with public transportation providers and community stakeholders to identify and address unmet transportation needs, thereby fostering collaborative solutions. Direct outreach efforts will target area employers and employment agencies to support transit programs that benefit both employers and employees, improving access to job opportunities and services. The Outreach Coordinator will provide transportation resources and training to direct community service providers, ensuring target audiences receive accurate and helpful information through diverse community channels.
Continuous improvement is a key aspect of the role; the Outreach Coordinator will incorporate customer feedback into service evaluations and adjustments to enhance user experience. Responsibilities also include planning and coordinating special promotional events and activities aimed at increasing public awareness of transportation options. The development and management of informational and outreach programs through public speaking engagements and media presentations are crucial to the position, including creating impactful outreach materials.
Collaboration extends within MetroLink departments, where the Outreach Coordinator coordinates video productions for recruitment, training, and safety notifications. Staying current with technological advancements that improve travel options or convenience is essential, allowing the organization to offer innovative mobility solutions. Safety compliance is paramount, with expectations to perform all duties in alignment with established safety guidelines and maintain a clear Motor Vehicle Record when operating company vehicles.
The position demands flexibility, dependability, and willingness to work evenings, weekends, and travel as necessary to meetings and community events. Attending all MetroLink events for documentation and media sharing purposes is required, along with offering operational support to maintain service continuity. The Outreach Coordinator must be safety-conscious and proactive in accident prevention while performing incidental duties and other activities as assigned. This full-time role offers an opportunity to contribute significantly to Tulsa's transportation landscape, promote sustainable mobility, and engage with diverse stakeholders to support community growth and development.
The Outreach Coordinator at MetroLink Tulsa plays a central role in organizing and managing public outreach and educational activities, ensuring the community is well-informed about available transportation services and options. This position reports directly to the Marketing Manager and requires a dynamic individual skilled in communication, coordination, and partnership development. The Outreach Coordinator is responsible for cultivating multi-agency partnerships to reduce transportation costs and enhance service efficiency. Acting as the liaison to community leaders, the coordinator will demonstrate how transportation services contribute to economic growth and community well-being.
The role involves facilitating regular meetings with public transportation providers and community stakeholders to identify and address unmet transportation needs, thereby fostering collaborative solutions. Direct outreach efforts will target area employers and employment agencies to support transit programs that benefit both employers and employees, improving access to job opportunities and services. The Outreach Coordinator will provide transportation resources and training to direct community service providers, ensuring target audiences receive accurate and helpful information through diverse community channels.
Continuous improvement is a key aspect of the role; the Outreach Coordinator will incorporate customer feedback into service evaluations and adjustments to enhance user experience. Responsibilities also include planning and coordinating special promotional events and activities aimed at increasing public awareness of transportation options. The development and management of informational and outreach programs through public speaking engagements and media presentations are crucial to the position, including creating impactful outreach materials.
Collaboration extends within MetroLink departments, where the Outreach Coordinator coordinates video productions for recruitment, training, and safety notifications. Staying current with technological advancements that improve travel options or convenience is essential, allowing the organization to offer innovative mobility solutions. Safety compliance is paramount, with expectations to perform all duties in alignment with established safety guidelines and maintain a clear Motor Vehicle Record when operating company vehicles.
The position demands flexibility, dependability, and willingness to work evenings, weekends, and travel as necessary to meetings and community events. Attending all MetroLink events for documentation and media sharing purposes is required, along with offering operational support to maintain service continuity. The Outreach Coordinator must be safety-conscious and proactive in accident prevention while performing incidental duties and other activities as assigned. This full-time role offers an opportunity to contribute significantly to Tulsa's transportation landscape, promote sustainable mobility, and engage with diverse stakeholders to support community growth and development.
Job Requirements
- Bachelor's degree preferred in communications, marketing, public relations, social services, education, or a related field
- experience may be considered in lieu of advanced education
- knowledge of Microsoft Office, Canva, PowerPoint, social media platforms, and Adobe software preferred
- must have excellent verbal and written communication skills
- must possess strong interpersonal skills and the ability to communicate effectively in person, by phone, online, and in group settings
- must be able to initiate conversations, negotiate, persuade, collaborate and mediate
- experience developing public-facing materials and assisting with social media content is preferred
- must be able to coordinate multiple projects simultaneously
- must be detail-oriented with strong organizational and managing priorities skills
- excellent computer and interpersonal skills required
- ability to manage numerous activities at one time
- must be able to interact positively and professionally with all MetroLink Tulsa personnel and the public
- ability to hear and respond to telephone and verbal communications
- visual acuity sufficient to perform essential job functions including prolonged use of computer monitors and other visual display equipment
- extensive sitting, walking, and standing required
- may be required to lift or push up to 50 pounds
- must be willing to work evenings, weekends, and travel as required
- attendance at events, meetings, seminars, and training sessions is required
- employee must maintain a strong commitment to workplace safety and accident prevention
- must possess a valid Oklahoma driver's license
Job Qualifications
- Bachelor's degree preferred in communications, marketing, public relations, social services, education, or a related field
- experience may be considered in lieu of advanced education
- must have excellent verbal and written communication skills
- must possess strong interpersonal skills and the ability to communicate effectively in person, by phone, online, and in group settings
- must be able to initiate conversations, negotiate, persuade, collaborate and mediate
- experience developing public-facing materials and assisting with social media content is preferred
- must be able to coordinate multiple projects simultaneously
- must be detail-oriented with strong organizational and managing priorities skills
- excellent computer and interpersonal skills required
Job Duties
- Cultivate multi-agency partnerships that can reduce costs through efficient and effective transportation coordination
- serve as the liaison to community leaders in an effort to demonstrate how transportation enhances economic development
- facilitate regular meetings with public transportation providers and community stakeholders to identify unmet transportation needs
- provide direct outreach to area employers and employment agencies to gain support for employer and employee transit programs
- provide transportation resources and training to direct community service providers to educate our target audience through community channels
- strive for easy information and referral to assist customers in learning about and using services
- continually incorporate customer feedback as services are evaluated and adjusted
- plan and coordinate special promotional events and activities related to general public transportation
- develop and manage informational and outreach programs for current transportation services and mobility options through public speaking and media presentations, including the development of outreach materials
- coordinate with MetroLink departments to create video for recruiting, training, and safety notifications
- is familiar with technological advances that increase travel options and/or convenience
- perform all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices
- operate company vehicles in a safe manner and maintain a clear Motor Vehicle Record
- must report to work on a regular and timely basis
- must be flexible, dependable, willing and able to work evenings and weekends and travel to meetings and events as necessary
- must attend all MetroLink events in order to document and share through all media platforms
- offer operational support when required to maintain service continuity, when necessary
- perform other incidental duties and activities as may be assigned
- must be safety-conscious and actively avoid accidents when possible
Job Criteria
Experience
No experience required
Job Location
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