Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $74,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
performance bonuses
Job Description
Hyatt is a globally renowned hospitality company known for its commitment to excellence and exceptional guest experiences. As a leading hotel chain, Hyatt operates numerous properties worldwide, offering a diverse range of services from luxury accommodations to fine dining and event hosting. The company prides itself on fostering a supportive and rewarding work environment where employees are empowered to deliver outstanding service and grow their careers. With a strong emphasis on innovation, community involvement, and sustainability, Hyatt has established itself as a preferred hospitality brand for both travelers and associates alike.
Within Hyatt’s dynamic environment, the Food and Beverage Manager plays a pivotal role in the success of the hotel’s food and beverage operations. This position is responsible for overseeing multiple venues including the signature restaurant VAGA, Perch Lounge, Pocket Restaurant, and any other food or beverage areas managed by Hyatt. The manager’s duties encompass both front and back-of-house functions, requiring a strategic mindset and hands-on leadership to ensure quality, efficiency, and profitability.
The Food and Beverage Manager is tasked with short- and long-term planning, developing budgets, marketing strategies, and operational objectives that align with corporate goals. They lead initiatives to implement and maintain sales and marketing programs that drive revenue growth while ensuring the highest standards of service and guest satisfaction. A crucial aspect of the role is directing and nurturing the team through hiring, training, coaching, and performance evaluations to foster a motivated and skilled workforce.
Ensuring seamless coordination between food and beverage operations and other hotel departments is essential to providing a unified and exceptional guest experience. The manager handles payroll administration, forecasting, inventory control, and budget management, maintaining strict adherence to financial and operational guidelines. Customer satisfaction is a top priority, with the manager actively resolving complaints and implementing quality control measures across all food and beverage outlets.
Maintaining Hyatt’s rigorous standards for service, safety, and cleanliness forms a core part of the role. The manager regularly conducts daily inspections to ensure compliance with Department of Health regulations and Hyatt Corporate standards. Communication with corporate staff is maintained to stay aligned with overarching company goals and updates. The Food and Beverage Manager embodies Hyatt’s service philosophy by coaching and counseling employees to deliver consistent, high-quality experiences that reflect the brand’s values.
This role offers an exciting opportunity to lead a vibrant, fast-paced segment of Hyatt’s operations. Associates within Hyatt work in an environment that demands exceptional performance yet offers substantial rewards including career advancement, job enrichment, and a supportive atmosphere. If you are a motivated, energetic, and entrepreneurial leader who thrives on delivering top-tier food and beverage services, this position at Hyatt presents a challenging and fulfilling career path. The salary range for this position is $64,400 to $90,500, with the specific compensation based on experience and education.
Within Hyatt’s dynamic environment, the Food and Beverage Manager plays a pivotal role in the success of the hotel’s food and beverage operations. This position is responsible for overseeing multiple venues including the signature restaurant VAGA, Perch Lounge, Pocket Restaurant, and any other food or beverage areas managed by Hyatt. The manager’s duties encompass both front and back-of-house functions, requiring a strategic mindset and hands-on leadership to ensure quality, efficiency, and profitability.
The Food and Beverage Manager is tasked with short- and long-term planning, developing budgets, marketing strategies, and operational objectives that align with corporate goals. They lead initiatives to implement and maintain sales and marketing programs that drive revenue growth while ensuring the highest standards of service and guest satisfaction. A crucial aspect of the role is directing and nurturing the team through hiring, training, coaching, and performance evaluations to foster a motivated and skilled workforce.
Ensuring seamless coordination between food and beverage operations and other hotel departments is essential to providing a unified and exceptional guest experience. The manager handles payroll administration, forecasting, inventory control, and budget management, maintaining strict adherence to financial and operational guidelines. Customer satisfaction is a top priority, with the manager actively resolving complaints and implementing quality control measures across all food and beverage outlets.
Maintaining Hyatt’s rigorous standards for service, safety, and cleanliness forms a core part of the role. The manager regularly conducts daily inspections to ensure compliance with Department of Health regulations and Hyatt Corporate standards. Communication with corporate staff is maintained to stay aligned with overarching company goals and updates. The Food and Beverage Manager embodies Hyatt’s service philosophy by coaching and counseling employees to deliver consistent, high-quality experiences that reflect the brand’s values.
This role offers an exciting opportunity to lead a vibrant, fast-paced segment of Hyatt’s operations. Associates within Hyatt work in an environment that demands exceptional performance yet offers substantial rewards including career advancement, job enrichment, and a supportive atmosphere. If you are a motivated, energetic, and entrepreneurial leader who thrives on delivering top-tier food and beverage services, this position at Hyatt presents a challenging and fulfilling career path. The salary range for this position is $64,400 to $90,500, with the specific compensation based on experience and education.
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 4 years progressive food and beverage experience in a hotel environment
- Strong leadership and management skills
- Excellent communication skills
- Proficiency in Microsoft Word and Excel
- Ability to handle multiple tasks and work in a fast-paced environment
- Familiarity with health and safety regulations
- Proven track record in customer service and sales growth
Job Qualifications
- 4 years or more of progressive hotel food and beverage experience typically with Hyatt
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear and concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience implementing new food and beverage concepts
Job Duties
- Responsible for short and long term planning and the management of the food and beverage operations in the front and back of the house
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Implement and maintain food and beverage sales marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining Hyatt standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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