Outlets Manager

Hyatt is a renowned global hospitality company known for its dedication to offering authentic hospitality and meaningful experiences to its guests. At Hyatt, the focus is on exceeding high expectations through attentive associates who create a welcoming and memorable environment. Hyatt's commitment to its guests is reflected in the opportunities it provides to its employees, who enjoy a workplace full of exciting challenges and rewards within the hospitality industry. Hyatt Regency Morristown, located in the heart of downtown Morristown's historical district near notable landmarks such as George Washington's Headquarters, The Morris Museum, and Fosterfields Living Historical Farm, stands as a premier hotel destination. The hotel features 256 guestrooms, including 50 spacious studio suites, and offers over 31,000 square feet of revitalized meeting and banquet space, serving as the premier meeting destination in the Tri-State area. The hotel's blend of history, culture, and modern amenities makes it a unique destination for travelers and event attendees alike.

The Outlets Manager role at Hyatt Regency Morristown is a pivotal position responsible for overseeing the food and beverage outlets within the hotel, specifically the grab-and-go market and lounge bar. The role requires a dynamic and experienced manager capable of handling day-to-day operations, ensuring high standards of cleanliness, presentation, product quality, and guest service. The Outlets Manager is tasked with scheduling, forecasting, and training staff, maintaining compliance with all federal, state, and local laws, and ensuring the smooth coordination of special events hosted at the hotel. This manager plays a crucial role in promoting a culture of hospitality and service excellence, addressing guest concerns effectively and engaging regularly with guests to gather feedback and enhance the overall guest experience. Financial acumen is essential, as the Outlets Manager must monitor and manage revenue streams, labor costs, and other key performance indicators, identifying opportunities for increased profitability through strategic promotions and upselling.

Team leadership is a core element of the role, requiring the recruitment, training, coaching, and development of outlet colleagues to foster a productive and positive work environment. The manager must create efficient employee schedules that align with business needs while encouraging teamwork, accountability, and professional growth. Inventory and product management duties include ordering, receiving, storage, conducting regular inventory counts, and minimizing waste. Coordination with vendors and purchasing teams ensures optimal inventory levels are maintained. In addition, the Outlets Manager is tasked with ensuring responsible alcohol service and compliance with all liquor laws, developing beverage programs and promotions, and training staff in beverage knowledge and upselling techniques. For the grab-and-go market, the manager oversees product assortment, merchandising, pricing strategies, and sales analysis to meet guest preferences and maintain accurate inventory and point-of-sale controls.

The position offers an attractive salary range of $61,500 to $65,000 and includes a range of benefits such as complimentary hotel nights and discounts at Hyatt properties worldwide, tuition reimbursement, 401K with company match, employee stock purchasing plan, free parking, free meals, paid family bonding time, adoption assistance, paid vacation, sick days, new child leave, and holidays. This leadership role is ideal for an experienced and motivated food and beverage professional looking to join a respected company that values its employees and guests alike.