Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401k
Employee stock purchase plan
Paid vacation
Paid holidays
paid sick days
Tuition Reimbursement
Job Description
Hyatt is a globally recognized hospitality company renowned for delivering exceptional guest experiences across its extensive portfolio of luxury hotels and resorts worldwide. Known for its commitment to quality, service excellence, and employee development, Hyatt has established itself as a leader in the hotel industry. In North Texas, Hyatt is celebrated as one of the 2025 Best Places to Work for large companies, reflecting its dedication to fostering a rewarding and supportive work environment. Hyatt offers a dynamic workplace where career growth is encouraged, and employees enjoy numerous benefits and opportunities for professional advancement.
The Outlets Manager position at Hyatt presents an exciting opportunity to join a highly skilled and esteemed team within a prestigious hotel setting. The role is focused on overseeing the operations of five distinguished Food & Beverage outlets: Centennial Cafe, Monduel's Bar, Parrino’s Oven Italian Trattoria, In Room Dining, and Coffee's Post. Collectively, these outlets generate an impressive $8 million in annual revenue, illustrating the significant impact and responsibility this role holds within the hotel's culinary and guest services framework.
As an Outlets Manager, you will play a critical leadership role, managing daily operations to ensure that each outlet delivers excellent service, quality products, and a superior guest experience. This position requires strong leadership capabilities, exceptional communication skills, and keen attention to detail to uphold Hyatt’s high standards. Working closely with the Food & Beverage Director and collaborating across various hotel departments, you will contribute to a seamless and enjoyable guest experience.
Your responsibilities will encompass long- and short-term planning for all outlets, hiring and developing staff, coaching teams to achieve outstanding guest service, and fostering a positive, high-energy environment. You will also be tasked with developing and implementing innovative strategies to boost revenue and contain costs, managing budgets and marketing initiatives, and coordinating special events and holiday functions. The ability to run each outlet as a self-sufficient entity while maintaining alignment with Hyatt’s purpose and values is essential.
Hyatt values colleagues who embody high energy, entrepreneurial spirit, and effective communication. This manager must motivate their team, ensuring strong colleague engagement and collaboration. The position demands full flexibility, including working weekends and holidays, reflecting the dynamic nature of the hospitality industry. Hyatt colleagues benefit not only from competitive compensation but also from a supportive culture that celebrates achievements, offers volunteer opportunities, and provides substantial well-being benefits.
Joining Hyatt as an Outlets Manager means becoming part of a celebrated organization that supports career growth and work-life balance through comprehensive benefits such as full medical coverage starting at 30 days, a 401K plan with company match, stock purchase options, paid vacation and family leave, and access to mental wellness resources. Additionally, employee perks include discounted room rates at Hyatt locations worldwide, free nutritious meals, retail discounts, and more.
If you are a motivated leader with a passion for hospitality, food and beverage expertise, and a commitment to delivering an exceptional guest experience, this role offers a rewarding path within a top-tier hotel known for both its service quality and its dedication to its employees.
The Outlets Manager position at Hyatt presents an exciting opportunity to join a highly skilled and esteemed team within a prestigious hotel setting. The role is focused on overseeing the operations of five distinguished Food & Beverage outlets: Centennial Cafe, Monduel's Bar, Parrino’s Oven Italian Trattoria, In Room Dining, and Coffee's Post. Collectively, these outlets generate an impressive $8 million in annual revenue, illustrating the significant impact and responsibility this role holds within the hotel's culinary and guest services framework.
As an Outlets Manager, you will play a critical leadership role, managing daily operations to ensure that each outlet delivers excellent service, quality products, and a superior guest experience. This position requires strong leadership capabilities, exceptional communication skills, and keen attention to detail to uphold Hyatt’s high standards. Working closely with the Food & Beverage Director and collaborating across various hotel departments, you will contribute to a seamless and enjoyable guest experience.
Your responsibilities will encompass long- and short-term planning for all outlets, hiring and developing staff, coaching teams to achieve outstanding guest service, and fostering a positive, high-energy environment. You will also be tasked with developing and implementing innovative strategies to boost revenue and contain costs, managing budgets and marketing initiatives, and coordinating special events and holiday functions. The ability to run each outlet as a self-sufficient entity while maintaining alignment with Hyatt’s purpose and values is essential.
Hyatt values colleagues who embody high energy, entrepreneurial spirit, and effective communication. This manager must motivate their team, ensuring strong colleague engagement and collaboration. The position demands full flexibility, including working weekends and holidays, reflecting the dynamic nature of the hospitality industry. Hyatt colleagues benefit not only from competitive compensation but also from a supportive culture that celebrates achievements, offers volunteer opportunities, and provides substantial well-being benefits.
Joining Hyatt as an Outlets Manager means becoming part of a celebrated organization that supports career growth and work-life balance through comprehensive benefits such as full medical coverage starting at 30 days, a 401K plan with company match, stock purchase options, paid vacation and family leave, and access to mental wellness resources. Additionally, employee perks include discounted room rates at Hyatt locations worldwide, free nutritious meals, retail discounts, and more.
If you are a motivated leader with a passion for hospitality, food and beverage expertise, and a commitment to delivering an exceptional guest experience, this role offers a rewarding path within a top-tier hotel known for both its service quality and its dedication to its employees.
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- Minimum of 5 years experience in food and beverage management
- Proven track record of managing multiple outlets successfully
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Proficiency with point-of-sale and inventory management systems
- Ability to work flexible hours including weekends and holidays
- Strong problem-solving and organizational skills
- Ability to develop and implement budgeting and marketing strategies
- Commitment to delivering high quality guest service
Job Qualifications
- Full time management position that requires full flexibility, ability to work weekends and holidays and a varied schedule
- A true desire to understand and anticipate the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge, including a working knowledge of point-of-sale systems
- Candidates should be extremely detail oriented and organized
- Candidates should possess proven leadership skills
- Candidates should possess strong food and beverage knowledge
- Beverage knowledge should include wine, spirits and beer
- Hotel experience and a thorough understanding of restaurant service
- Previous experience as a Department Head and leading leaders is preferred
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service
Job Duties
- Responsible for short- and long-term planning of all Outlets: Centennial Cafe, Monduel’s Bar, In Room Dining, Coffee’s Post, and Parrino’s Oven Italian Trattoria, all of which generate $8 million in revenue annually
- Supports and manages the Hotel Outlets while working closely with the Food & Beverage Director and other hotel departments
- Ensure effective hiring, training, development, promotion and continuous performance management
- Lead and coach the team towards achieving exceptional guest service and colleague satisfaction
- Leading through the lens of our purpose and values to achieve strong colleague engagement and collaboration
- Develop and implement creative strategies for revenue enhancement and cost containment
- Develop and recommend budgets, marketing plans and objectives and manage within those approved plans
- Responsible for creating a positive high energy environment and project a professional appearance/presentation
- Plan, coordinate & manage special events and holiday functions
- Ability to take the initiative to run the outlets as a free-standing entity
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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