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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $83,600.00 - $125,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Coverage
401(k) Plan
Matching contribution
Paid Time Off
Holiday pay
sick days
Tuition Reimbursement
Employee Discounts
complimentary parking
Cell phone reimbursement
Employee meal privileges
Use of fitness gym
Employee stock purchase plan
College savings plan
Job Description
Hyatt is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences through authentic hospitality and attentive service. At Hyatt, guests choose the brand not only for its luxury accommodations but also for the dedicated associates who strive to exceed high expectations by providing meaningful and memorable moments. Serving as a career destination, Hyatt offers rewarding opportunities for career advancement in a dynamic environment where talent and passion are valued and nurtured.
The Hyatt Regency Irvine is part of this premier hotel group, offering a blend of comfort, convenience, and upscale ameniti... Show More
The Hyatt Regency Irvine is part of this premier hotel group, offering a blend of comfort, convenience, and upscale ameniti... Show More
Job Requirements
- High school diploma or equivalent
- 4 years or more of progressive hotel food and beverage management experience
- Proven leadership and team development skills
- Strong organizational and communication skills
- Ability to develop and manage budgets
- Proficiency in Microsoft Word and Excel
- Knowledge of health and safety regulations
- Experience in a high volume food and beverage environment
- Ability to handle customer complaints professionally
- Strong problem-solving skills
Job Qualifications
- Demonstrated ability to effectively interact with people
- 4 years or more of progressive hotel F and B management experience preferably with Hyatt
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel Hospitality degree an asset
- Must possess the following strengths - high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food and beverage concepts
Job Duties
- Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
- Develop and recommend the budget, concepts and objectives and manage within those approved plans
- Implement and maintain food and beverage sales marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
- Coordinate outlet operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Office
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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