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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401k
discounted room nights
Education Assistance
Discounted parking
gym access
Free Meals
Paid Time Off
Annual performance increases
Job Description
Hyatt Regency Minneapolis is a distinguished hotel brand within the global hospitality industry, known for its exemplary service and vibrant culture that celebrates individuality and empowers its employees to thrive. As part of the Hyatt family, the hotel is committed to delivering unique experiences to both its guests and team members, fostering an inclusive and supportive environment where success is recognized and dedication is rewarded. Hyatt Regency Minneapolis offers a dynamic work environment that balances professionalism with a culture of care, ensuring that guests enjoy stress-free, affordable stays while colleagues benefit from comprehensive support and career development opportunities. The hotel... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum of 4 years of progressive hotel food and beverage management experience preferably within a Hyatt environment
- Strong leadership and people management skills
- Excellent communication skills both verbal and written
- Proficiency in Microsoft Word and Excel
- Ability to develop budgets and manage financial performance
- Experience with food and beverage sales and marketing programs
- Capacity to maintain high service and quality standards
- Ability to handle guest complaints professionally
- Knowledge of Department of Health regulations and compliance standards
- Availability to perform daily operational walk-throughs
- Capability to coordinate effectively with multiple departments
- Willingness to coach and counsel employees regularly
Job Qualifications
- Demonstrated ability to effectively interact with people
- 4 years or more of progressive hotel f&b management experience preferably with Hyatt
- Service oriented style with professional presentations skills
- Proven leadership skills
- High energy
- entrepreneurial spirit
- motivational leader
- proven track record in high volume concept
- effective communicator
- effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food and beverage concepts
Job Duties
- Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
- Develop and recommend the budget, concepts and objectives and manage within those approved plans
- Implement and maintain food and beverage sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
- Coordinate outlet operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Office
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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