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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Loews New Orleans Hotel is a prominent luxury hotel located in the vibrant Warehouse District, right in the heart of New Orleans, Louisiana. Celebrated for its exceptional blend of comfort, elegance, and authentic local culture, this hotel offers guests an immersive experience that captures the romantic charm and cultural richness famously portrayed by Tennessee Williams in his acclaimed plays and stories. As a cornerstone in New Orleans' cultural crossroads, Loews New Orleans Hotel prides itself on delivering a unique blend of upscale hospitality, distinguished service, and refined, luxurious amenities. The hotel boasts beautifully appointed rooms, state-of-the-art event spaces, exquisite dining... Show More
Job Requirements
- Associate of science degree or higher in hospitality or food service management
- Minimum two years management experience in food service operations
- Certification as Food Service Manager or ability to obtain
- Strong knowledge of upscale food service administration
- Effective leadership and communication skills
- Ability to work flexible hours including weekends and holidays
- Commitment to guest satisfaction and professional demeanor
Job Qualifications
- Associate of science degree or higher in hospitality or food service management
- Two years management experience in hotel or quality free-standing food service operation
- Certification as Food Service Manager or ability to obtain as required
- Thorough knowledge of upscale food service operations
- Effective management, leadership, organizational and communication skills
- Ability to work flexible schedule including weekends and holidays
- Friendly and professional guest interaction skills
Job Duties
- Maintain outlet staffing levels for optimal performance
- Represent Director of Food and Beverage in his/her absence
- Ensure adherence to departmental and hotel guidelines, policies, and procedures
- Manage smooth, efficient, and cost-effective operation of outlets including labor management and inventory control
- Supervise outlet activities to ensure quality production and service delivery
- Interact frequently with guests to ensure satisfaction
- Prepare department storeroom requisitions and control operational costs
- Review daily payroll and manage labor costs
- Communicate daily with Executive or Sous Chef regarding reservations and VIPs
- Interview, train, appraise, coach, counsel, and discipline staff
- Follow New Hire Training and ongoing Star Service Competency programs
- Evaluate employee performance and establish goals and training needs
- Attend hotel and departmental meetings to communicate effectively
- Evaluate guest needs, guest mix, and industry trends to recommend changes
- Maintain visible presence on restaurant floor during peak times
- Execute other assigned duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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