Outlet Host

San Jose, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $17.00 - $23.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Future planning benefits

Work-life balance support

Job Description

Hard Rock International is a globally recognized entertainment brand known worldwide for combining music, dining, and culture into a unique hospitality experience. Established in 1971, Hard Rock International operates cafes, hotels, casinos, and live music venues across more than 70 countries. Their iconic brand is synonymous with rock and roll heritage, offering guests not only delicious food but an immersive entertainment environment filled with legendary music memorabilia and vibrant atmospheres. Committed to creating authentic experiences, Hard Rock International emphasizes high-quality customer service and fostering a positive work environment for their team members.

Hard Rock Cafe Los Angeles/Hollywood is seekin... Show More

Job Requirements

High school diploma or GED equivalent
ability to remain calm in a hectic, fast-paced atmosphere
demonstrating a high level of organization, attention-to-detail and a sense of urgency
displaying a positive and outwardly friendly attitude toward guests and co-workers
ability to move throughout the corporate office and cafes during visits standing, walking, kneeling, bending for extended periods
ability to sit for extended periods of time
ability to make repeating movements of the arms, hands, and wrists
ability to express or exchange ideas verbally and perceive sound by ear
manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
ability to occasionally, regularly, frequently move objects lift, push, pull, balance, carry up to 10 pounds
ability to turn or twist body parts in a circular motion
ability to tolerate exposure to heat, cold, chemicals, and loud noisy environment
ability to travel via auto or airplane for long periods of time
maintaining a well-groomed appearance
following all uniform guidelines
practicing all general safety and sanitation standards
recycling products where possible
maintaining HRC’s 5 core values and mission statement
willingness to cross-train in retail sales associate role

Job Qualifications

High school diploma or GED equivalent
ability to remain calm in a hectic, fast-paced atmosphere
demonstrating high level of organization, attention-to-detail and a sense of urgency
displaying a positive and outwardly friendly attitude toward guests and co-workers

Job Duties

Opening doors where applicable
welcoming and thanking guests
answering questions accurately and politely
maintaining a clean and organized waiting area
answering the phone
directing guests to areas and restrooms
providing security for co-workers, guests and celebrities
assisting servers, bussers and managers
performing opening, closing and side duties such as cleaning glass, polishing brass, sweeping, vacuuming the floor, wiping menus, restroom maintenance
assuring the complete satisfaction of each and every guest
creating memorable experiences
entertaining guests to create raving fans

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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