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Otonomus Maintenace Technician I

Job Overview

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Compensation

Hourly
Range $23.00 - $25.00
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Benefits

Healthcare coverage
Paid Time Off
401k
Career Development

Job Description

Otonomus Hotel Las Vegas is a pioneering hospitality establishment dedicated to delivering an innovative and exceptional guest experience through the integration of advanced technology. Located in the vibrant city of Las Vegas, NV, Otonomus Hotel stands out as a leader in modern hospitality by leveraging cutting-edge systems and smart building platforms to create a seamless, efficient, and enjoyable environment for both guests and staff. As a technology-forward hotel, Otonomus strives to blend comfort, convenience, and security with state-of-the-art infrastructure designed to meet the evolving needs of the hospitality industry.

The position of Property Technology Manager at Otonomus Hotel is a critical leadership role responsible for overseeing and managing all technology operations across the property. This full-time role reports directly to the Corporate Director of Technology, ensuring alignment with broader corporate IT strategies and initiatives. The Property Technology Manager is the primary on-site technology leader, charged with maintaining the reliability, security, and optimal performance of all hotel technology systems. These systems include property management software, point-of-sale systems, guest and residential internet services, electronic access controls, CCTV and surveillance systems, audio/visual technology, network infrastructure, and smart building technologies.

This role demands a proactive and detail-oriented professional with a strong background in hospitality technology management and a passion for innovation. The ideal candidate will be adept at managing multiple priorities, from daily technology operations and preventative maintenance to cybersecurity compliance and budget management. Additionally, the Property Technology Manager will play a key part in vendor negotiations, capital planning, and leading technology projects and upgrades to maintain the hotel’s competitive edge.

The role also encompasses critical responsibilities in disaster recovery and business continuity planning, ensuring the hotel’s technology infrastructure is resilient and reliable under various circumstances. Collaboration with corporate IT is vital to the position, guaranteeing compliance with company standards and supporting enterprise-wide technology initiatives. Candidates must be comfortable working flexible hours, including evenings, weekends, and holidays, and participating in an on-call rotation to address urgent technology issues as they arise.

Otonomus Hotel values diversity, inclusion, and providing a supportive work environment where employees can develop their skills and grow their careers. In addition to a competitive salary commensurate with experience, the hotel offers comprehensive benefits including healthcare coverage, paid time off, retirement plans, and professional development opportunities. This role is ideal for hospitality technology professionals seeking to contribute to a dynamic and forward-thinking team that prioritizes innovation and exceptional service in the heart of one of the world’s most exciting cities.

Job Requirements

  • Bachelor's degree in information technology, computer science, hospitality technology, or related field preferred
  • Minimum 3-5 years of progressive IT experience, preferably within hospitality
  • Experience supporting hotel technology platforms
  • Strong understanding of networking, Windows environments, cloud technologies, and infrastructure
  • Experience managing technology vendors and third-party service providers
  • Experience managing multiple technology projects simultaneously
  • Strong organizational and analytical skills
  • Excellent communication and customer service abilities
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Ability to participate in an on-call rotation and respond to critical system outages

Job Qualifications

  • Bachelor's degree in information technology, computer science, hospitality technology, or related field preferred
  • Minimum 3-5 years of progressive IT experience, preferably within hospitality
  • Experience supporting hotel technology platforms
  • Strong understanding of networking, Windows environments, cloud technologies, and infrastructure
  • Experience managing technology vendors and third-party service providers
  • Experience managing multiple technology projects simultaneously
  • Strong organizational and analytical skills
  • Excellent communication and customer service abilities
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Ability to participate in an on-call rotation and respond to critical system outages

Job Duties

  • Manage the day-to-day operation, maintenance, and support of all property technology systems
  • Ensure maximum uptime and performance of all hotel technology infrastructure
  • Provide timely troubleshooting and resolution of technology issues affecting guests or operations
  • Establish preventative maintenance schedules and system health monitoring
  • Oversee administration, maintenance, and support of property management system, point of sale systems, guest Wi-Fi, residential internet services, electronic access control systems, CCTV and surveillance systems, audio/visual systems, building technology and smart building platforms, network infrastructure, mobile technologies and connected devices
  • Ensure compliance with corporate cybersecurity policies and industry best practices
  • Monitor security vulnerabilities and coordinate remediation efforts
  • Assist with cybersecurity awareness training for hotel staff
  • Support security audits and compliance initiatives
  • Coordinate with Corporate IT on patch management and security updates
  • Develop and manage the annual technology operating budget
  • Assist in creating multi-year capital improvement plans
  • Monitor technology expenditures and identify cost-saving opportunities
  • Evaluate technology investments and recommend system upgrades
  • Manage relationships with technology vendors, service providers, and contractors
  • Negotiate service agreements and monitor vendor performance
  • Coordinate installation, maintenance, and repair activities
  • Ensure vendors meet service-level expectations and project timelines
  • Lead on-property technology implementations and upgrades
  • Coordinate new system deployments with Corporate IT
  • Manage project timelines, testing, training, and go-live support
  • Ensure projects are completed on time and within budget
  • Maintain property disaster recovery procedures
  • Coordinate technology recovery planning
  • Participate in business continuity planning
  • Ensure critical systems have appropriate backup and recovery procedures
  • Serve as the primary liaison between the property and Corporate IT
  • Support enterprise technology initiatives
  • Participate in technology planning meetings
  • Ensure compliance with company technology standards

Job Criteria

Experience

Mid Level (3-7 years)


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