Operations Support Manager

Constellation Culinary Group, a leading segment within Elior North America, is at the forefront of providing premium business dining and catering experiences across the United States. With a diverse portfolio including retail spaces, office buildings, and cultural attractions, Constellation is dedicated to crafting every meal with the goal of fostering connections through exceptional food and hospitality. Known for its commitment to quality service, innovation, and customer satisfaction, Constellation takes pride in creating dining environments that are both welcoming and professional. The brand's core philosophy emphasizes the importance of skilled operational management, teamwork, and continuous improvement to meet the evolving needs of its clients and guests.

Elior North America is an equal opportunity employer that values diversity and inclusivity, encouraging applications from individuals of all backgrounds. The company supports the professional growth and development of its employees, fostering an environment where talent can thrive through ongoing training and advancement opportunities. Employees at Elior North America benefit from working in a supportive environment that prioritizes both personal and career growth within a dynamic industry.

The role of Operations Support Manager within Constellation Culinary Group is a dynamic and pivotal position based in New York, NY. This full-time, hybrid role requires an individual who is motivated, experienced, and passionate about operations within the dining and events segment. The Operations Support Manager will work closely with district managers to oversee multiple facilities, ensuring seamless culinary and event operations in professional dining and cultural attraction venues. A significant aspect of the role involves catering knowledge and coordination, making it essential for applicants to have a strong background in foodservice operations and catering practices.

This position demands a high level of travel, with up to 75% travel expected to cover multiple locations and support new business openings. The Operations Support Manager acts as a crucial link between facilities and district management, stepping in as the facility food service director when necessary to maintain service quality and operational standards during staff absences or shortages. This leadership position requires excellent communication skills, strong customer service orientation, and the ability to guide teams in various operational disciplines, including finances, human resources, and client relations.

Compensation for this role ranges from $90,000 to $95,000 annually, with the added advantage of a 10% performance bonus. The position offers a comprehensive benefits package that supports employees' well-being and professional growth, making it an attractive opportunity for experienced operations managers seeking career advancement in the culinary and hospitality industry.