Operations Supervisor - Warehouse (Supply Chain/Logistics)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Disability insurance
Life insurance
Job Description
Penske Logistics is a premier global logistics company known for engineering cutting-edge transportation, warehousing, and freight management solutions that consistently deliver measurable business results for leading companies across multiple industries. With a robust presence in North America, South America, Europe, and Asia, Penske Logistics prides itself on its ability to enhance visibility across the supply chain and drive down costs for its business partners. They leverage innovative technology and a dedicated team of logistics professionals to provide seamless, reliable, and efficient solutions tailored to meet the unique demands of their customers. The company culture emphasizes continuous improvement, operational excellence, and a commitment to fostering a safe and productive work environment.
The available position as an Operations Supervisor at one of the Penske Logistics warehousing operations offers a rewarding leadership opportunity for experienced logistics professionals. This role is instrumental in steering the on-site team towards achieving customer satisfaction and meeting strategic goals. The Operations Supervisor holds responsibility for overseeing daily operations, including trailer loading and unloading, cross-docking activities, customer service, and workforce scheduling. They play a critical role in maintaining operational compliance, ensuring safety protocols are rigorously followed, and upholding financial controls related to inventory accuracy and cost management.
This position operates on a Monday through Friday schedule, with working hours starting at 4:30 AM and continuing until 1:30 PM or until work is complete, with variations depending on business needs. The role is bonus eligible, potentially earning up to 12 percent of the base salary based on individual and location performance, reflecting Penske's commitment to rewarding leadership excellence and operational success. The Operations Supervisor is a key player in fostering team motivation and engagement, conducting training and coaching for associates, and initiating continuous improvement projects to enhance productivity and efficiency.
In addition to operational duties, this role requires active participation in hiring processes, disciplinary actions up to written warnings, and collaboration with external customers and vendors to maintain equipment and service standards. Penske Logistics values candidates who bring strong communication skills, the ability to build rapport at all company levels, and a demonstrated sense of ownership and urgency in managing warehouse operations. Strong computer skills, knowledge of inventory management systems, and the capacity to lead change and implement process improvements are important attributes for success in this position.
The physical requirements for this role include the ability to stand, walk, and sit frequently, use hands to handle equipment and documents, and occasionally lift up to 25 pounds. Good vision capabilities including close, distance, peripheral vision, and depth perception are necessary to perform job functions effectively. Penske Logistics supports equal employment opportunity and reasonable accommodations to ensure all associates can succeed. Comprehensive benefits accompany the role, contributing to the wellbeing of associates and their families, further reflecting Penske's dedication to fostering a supportive work environment where employees can thrive and grow.
The available position as an Operations Supervisor at one of the Penske Logistics warehousing operations offers a rewarding leadership opportunity for experienced logistics professionals. This role is instrumental in steering the on-site team towards achieving customer satisfaction and meeting strategic goals. The Operations Supervisor holds responsibility for overseeing daily operations, including trailer loading and unloading, cross-docking activities, customer service, and workforce scheduling. They play a critical role in maintaining operational compliance, ensuring safety protocols are rigorously followed, and upholding financial controls related to inventory accuracy and cost management.
This position operates on a Monday through Friday schedule, with working hours starting at 4:30 AM and continuing until 1:30 PM or until work is complete, with variations depending on business needs. The role is bonus eligible, potentially earning up to 12 percent of the base salary based on individual and location performance, reflecting Penske's commitment to rewarding leadership excellence and operational success. The Operations Supervisor is a key player in fostering team motivation and engagement, conducting training and coaching for associates, and initiating continuous improvement projects to enhance productivity and efficiency.
In addition to operational duties, this role requires active participation in hiring processes, disciplinary actions up to written warnings, and collaboration with external customers and vendors to maintain equipment and service standards. Penske Logistics values candidates who bring strong communication skills, the ability to build rapport at all company levels, and a demonstrated sense of ownership and urgency in managing warehouse operations. Strong computer skills, knowledge of inventory management systems, and the capacity to lead change and implement process improvements are important attributes for success in this position.
The physical requirements for this role include the ability to stand, walk, and sit frequently, use hands to handle equipment and documents, and occasionally lift up to 25 pounds. Good vision capabilities including close, distance, peripheral vision, and depth perception are necessary to perform job functions effectively. Penske Logistics supports equal employment opportunity and reasonable accommodations to ensure all associates can succeed. Comprehensive benefits accompany the role, contributing to the wellbeing of associates and their families, further reflecting Penske's dedication to fostering a supportive work environment where employees can thrive and grow.
Job Requirements
- High school diploma or equivalent
- 2-4 years related functional experience
- Strong written and oral communication skills
- Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint
- Demonstrated ownership and responsibility
- Ability to build rapport with associates and external customers
- Ability to work efficiently with time management and organizational skills
- Ability to manage through problems and make decisions independently
- Ability to drive process improvement and lead change
- Willingness to travel as necessary
- Complete Penske employment application
- Submit to background investigation and drug screening
- Regular, predictable, full attendance
- Ability to lift or move up to 25lbs occasionally
- Ability to stand, walk, and sit frequently
- Specific vision abilities including close, distance, peripheral vision and depth perception
Job Qualifications
- 2-4 years related functional experience
- High School Diploma or equivalent required
- Bachelor's Degree preferred
- Strong written and oral communication skills
- Ability to actively listen
- Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint
- Demonstrated ownership and responsibility
- Ability to build rapport with associates and external customers
- Efficient time management and organizational skills
- Ability to make independent decisions and problem solve
- Proven ability to drive process improvement and lead change
- Experience with inventory management systems preferred
- Regular, predictable attendance
Job Duties
- Provide operational leadership to individual contributors and hourly workforce to ensure execution of daily tasks and activities including loading/unloading of trailers, cross-docking, and customer service operations
- Supervise workforce and equipment scheduling
- Make corrective action and disciplinary decisions up to written warning level
- Participate in hiring process and customer meetings as necessary
- Establish and sustain training and competence for supervisors and associates
- Communicate specific and measurable performance standards
- Monitor attendance, productivity, and provide coaching and counseling
- Motivate and engage associates focusing on team accomplishments
- Supervise logistics operations including customer service, freight loading/unloading, dispatch and documentation control
- Conduct team meetings
- Evaluate and recommend changes to increase productivity of warehouse operations
- Provide relief coverage for operational duties during absences
- Ensure operational compliance and correct exception resolution
- Complete records and reports accurately and timely
- Ensure compliance with financial policies including inventory accuracy and control
- Manage associates' working hours to minimize overtime and meet productivity targets
- Align day-to-day management with location safety strategy
- Provide communication, training, feedback, and direction on safety
- Ensure compliance with all regulatory agencies and company policies
- Conduct safety observations
- Meet and exceed location-specific customer goals and objectives
- Demonstrate commitment to customer objectives
- Identify areas for continuous improvement
- Plan work assignments to ensure effective use of warehouse equipment
- Train associates on safe and efficient equipment operation
- Coordinate with vendors for equipment maintenance
- Execute additional projects and tasks as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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