Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,353.20 - $74,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Performance bonus
Retirement Plan
Employee assistance program
Disability insurance
Job Description
Penske Logistics is a global leader in transportation, warehousing, and freight management solutions, known for delivering exceptional results to market-leading companies across multiple continents including North America, South America, Europe, and Asia. By leveraging its state-of-the-art technology and a dedicated team of logistics professionals, Penske Logistics provides businesses with increased visibility and cost-effective supply chain management. The company is committed to innovation, operational excellence, and customer-centric service, making it a top employer in the logistics and supply chain industry. Penske Logistics LLC operates various facilities and locations, ensuring efficient movement of goods and providing tailored solutions to meet diverse customer needs.
The Operations Supervisor role at Penske Logistics is a critical leadership position responsible for overseeing and directing logistics and transportation activities at a single location. This role focuses on leading and supervising drivers and other associates to ensure the seamless execution of daily operational tasks such as driver deliveries, loading and unloading of trailers, and managing customer service functions. As an Operations Supervisor, you will provide operational leadership to the hourly workforce and individual contributors, ensuring that all performance standards are met while aligning with the goals and objectives of the company. This position demands a leader who is energetic, team-oriented, and committed to delivering excellent customer service, fostering a culture of continuous improvement and safety.
The candidate will be charged with supervising processes and people including workforce scheduling, performance management, and disciplinary actions up to written warnings. Effective communication skills and a demonstrated ability to motivate, engage, and coach team members are essential. This role also involves actively participating in hiring processes and customer meetings. The Operations Supervisor must be highly organized and capable of managing multiple priorities including operational compliance, safety standards, financial policies, and quality customer experience. Experience in transportation management and working with Class A drivers will be highly beneficial.
This is a full-time position with typical working hours from 1:00 PM to 11:00 PM, Monday through Friday, though hours may vary based on business demands. The salary range for this role is $62,353.20 to $74,500.00 annually with eligibility for a performance bonus up to 12% of base salary. Penske Logistics offers a comprehensive benefits plan designed to support associates and their families, promoting health, security, and wellbeing.
As an Operations Supervisor, you will be expected to maintain accountability for safety compliance, operational productivity, financial controls, and fostering a positive and motivated team environment. You will serve as a liaison between the workforce and company leadership to ensure operational objectives are aligned and exceeded. If you are a proactive leader with a drive for excellence and the ability to lead through change and process improvements, this role at Penske Logistics offers a rewarding career path in a dynamic and growing industry.
The Operations Supervisor role at Penske Logistics is a critical leadership position responsible for overseeing and directing logistics and transportation activities at a single location. This role focuses on leading and supervising drivers and other associates to ensure the seamless execution of daily operational tasks such as driver deliveries, loading and unloading of trailers, and managing customer service functions. As an Operations Supervisor, you will provide operational leadership to the hourly workforce and individual contributors, ensuring that all performance standards are met while aligning with the goals and objectives of the company. This position demands a leader who is energetic, team-oriented, and committed to delivering excellent customer service, fostering a culture of continuous improvement and safety.
The candidate will be charged with supervising processes and people including workforce scheduling, performance management, and disciplinary actions up to written warnings. Effective communication skills and a demonstrated ability to motivate, engage, and coach team members are essential. This role also involves actively participating in hiring processes and customer meetings. The Operations Supervisor must be highly organized and capable of managing multiple priorities including operational compliance, safety standards, financial policies, and quality customer experience. Experience in transportation management and working with Class A drivers will be highly beneficial.
This is a full-time position with typical working hours from 1:00 PM to 11:00 PM, Monday through Friday, though hours may vary based on business demands. The salary range for this role is $62,353.20 to $74,500.00 annually with eligibility for a performance bonus up to 12% of base salary. Penske Logistics offers a comprehensive benefits plan designed to support associates and their families, promoting health, security, and wellbeing.
As an Operations Supervisor, you will be expected to maintain accountability for safety compliance, operational productivity, financial controls, and fostering a positive and motivated team environment. You will serve as a liaison between the workforce and company leadership to ensure operational objectives are aligned and exceeded. If you are a proactive leader with a drive for excellence and the ability to lead through change and process improvements, this role at Penske Logistics offers a rewarding career path in a dynamic and growing industry.
Job Requirements
- High school diploma or equivalent
- Preferred bachelor’s degree
- Experience in transportation management
- Strong communication skills
- Ability to supervise and lead teams
- Ability to motivate and engage associates
- Proficient computer skills including Microsoft Office
- Ability to manage time efficiently
- Ability to work independently
- Ability to handle problem solving
- Willingness to travel
- Ability to pass background investigation and drug screening
- Regular and predictable attendance
Job Qualifications
- Demonstrated leadership qualities with strong interpersonal skills
- Ability to build rapport and maintain relationships with associates, leadership, and customers
- Efficient and independent work habits
- Strong time management and organizational skills
- Excellent written and oral communication skills
- Ability to actively listen
- Critical thinking and independent decision-making skills
- Ability to drive process improvement and lead change
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Demonstrated ownership and responsibility to run operations with urgency
- High school diploma or equivalent
- Bachelor’s degree preferred
- Regular and predictable attendance
- Willingness to travel and work required schedules
- Ability to complete background checks and drug screening
Job Duties
- Establish and sustain training and competence among supervisors and associates
- Communicate specific and measurable performance standards
- Interview and provide recommendations for hiring hourly associates
- Monitor attendance, productivity, and performance standards
- Provide coaching and counseling to associates
- Motivate and engage associates focusing on team accomplishments
- Supervise logistics operations including customer service, freight loading and unloading, dispatch, and documentation
- Conduct team meetings
- Recommend changes to improve dispatch productivity
- Provide relief coverage for operational duties during absences
- Ensure site operating systems compliance and resolve exceptions
- Complete records and reports accurately and timely
- Ensure financial policy compliance including tracking MPG, returns, and damages
- Manage associates’ working hours to control overtime and meet productivity targets
- Align day-to-day management with location safety strategy
- Provide safety communication, training, feedback, and direction
- Ensure regulatory and company safety compliance
- Conduct safety observations
- Understand and work to meet location-specific customer goals and objectives
- Commit to customer satisfaction
- Identify areas for continuous improvement
- Plan work assignments for effective use of fleet equipment
- Ensure safe and efficient operation of equipment
- Coordinate with vendors for equipment maintenance
- Schedule preventative maintenance with Penske Truck Leasing
- Perform other projects and tasks as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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