Operations Supervisor - Transportation (Supply Chain/Logistics)

Coppell, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Life insurance

Disability insurance

Job Description

Penske Logistics is a global leader in transportation, warehousing, and freight management solutions known for its commitment to excellence and innovation in supply chain operations. Operating across North America, South America, Europe, and Asia, Penske Logistics offers its customers enhanced visibility and efficient supply chain cost management that helps businesses progress dynamically. The company specializes in engineering state-of-the-art logistics processes that deliver powerful business results, making it a trusted partner for market-leading companies. The workplace culture promotes energy, teamwork, and leadership with a strong customer focus. Penske's commitment extends not only to customers but also to its associates, ensuring a supportive and growth-oriented work environment.

This particular role is for an Operations Supervisor at the Penske Logistics location in Coppell, TX. The position is a full-time role, primarily scheduled Monday through Friday from 1:00 PM to 11:00 PM, with flexibility required during peak seasons and business demands. The Operations Supervisor is a vital leadership position responsible for directing and motivating a team of hourly drivers and associates to fulfill customer requirements while achieving company goals and operational efficiencies. This includes supervising all logistics operations such as driver deliveries, freight loading and unloading, customer service, dispatch, and safety compliance.

The Operations Supervisor ensures associates are well-trained and aligned with customer objectives, manages performance standards, and takes part in hiring and disciplinary activities up to written warnings. The role also focuses heavily on improving operational productivity through evaluating current methods and leading change initiatives. Acting as a problem solver, the supervisor manages processes, maintains equipment schedules, ensures compliance with financial and safety regulations, and fosters a culture of recognition and motivation among team members. Strong communication skills, leadership qualities, and proactive problem-solving abilities are essential for success in this role. Candidates should have a high school diploma or equivalent, with a preference for a bachelor’s degree, be proficient in Microsoft Office software, and demonstrate ownership and responsibility with a sense of urgency.

This position offers a challenging and rewarding environment for those looking to grow their career within the logistics and supply chain industry, contributing to a company known for innovation and customer commitment. Penske Logistics also offers a comprehensive benefits package to support the health, security, and well-being of their associates and their families.

Job Requirements

High school diploma or equivalent
Proven leadership experience
Strong interpersonal and communication skills
Ability to supervise and motivate teams
Time management and organizational skills
Proficiency in Microsoft Office
Ability to handle disciplinary actions up to written warnings
Ability to conduct training and coaching
Knowledge of safety regulations and compliance
Capacity to work flexible hours and travel as necessary
Must pass background check and drug screening
Physical ability to perform essential job functions including lifting up to 25lbs
Ability to work under pressure and meet deadlines

Job Qualifications

Demonstrated leadership qualities with strong interpersonal skills
Ability to connect and build rapport with associates, leadership, and customers
Ability to work efficiently and independently with strong time management
Strong written and oral communication skills
Ability to actively listen and manage problems critically
Experience driving process improvement and leading change
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Demonstrate ownership and responsibility to operate with urgency
High school diploma or equivalent required
Bachelor’s degree preferred
Regular, predictable full attendance
Willingness to travel and work required schedules
Ability to pass background investigation and drug screening

Job Duties

Provide operational leadership to individual contributors and hourly workforce
Supervise driver deliveries, loading/unloading of trailers, and customer service operations
Ensure associates are trained, competent, and aligned with customer business objectives
Monitor performance standards, attendance, productivity and provide coaching and counseling
Motivate and engage associates through team accomplishments and recognition
Supervise logistics operations including dispatch and documentation control
Conduct team meetings and assist in new associate training
Manage operational compliance and resolve exceptions
Complete records and reports accurately and timely
Ensure compliance with financial policies such as tracking MPG, returns, and damages
Manage associates' working hours to minimize overtime and meet productivity targets
Align day-to-day activities with location safety strategies and conduct safety observations
Maintain communication, training, feedback and ensure safe performance
Understand and exceed location-specific customer goals and objectives
Identify areas for continuous improvement
Plan work assignments for effective use of fleet equipment
Collaborate with vendors and Penske Truck Leasing for equipment maintenance
Perform additional projects and tasks as assigned