Operations Supervisor - Transportation

LSG Sky Chefs is a global leader in airline catering and hospitality, recognized as one of the world’s largest providers in this industry. Established with a strong commitment to quality, innovation, and customer satisfaction, the company has built an outstanding reputation by delivering exceptional culinary experiences and outstanding service to airlines across North and Latin America. LSG Sky Chefs was voted “Airline Caterer of the Year in North America” for both 2023 and 2024, reflecting its continued dedication to excellence, operational efficiency, and innovative solutions in airline catering. This highly respected company thrives on the dedication and expertise of its talented employees who are passionate about delivering quality and safety in every aspect of the service.

The Operations Supervisor - Transportation position is based in Baltimore, USA, and offers a competitive salary range of $62,000 to $72,000 per year. This is an on-site role requiring a hands-on approach in a fast-paced transportation and production environment. The primary focus of this role is to oversee and manage a team dedicated to delivering a quality product—specifically ensuring the timely and accurate production and catering of all flights. The successful candidate will be a dynamic, outgoing individual with a strong focus on safety and employee engagement. They will monitor and support team members in safety and performance initiatives, ensuring compliance with all relevant government regulatory standards including the FDA, USDA, OSHA, EPA, DOT, and HACCP.

Key responsibilities include organizing, staffing, and directing the area of responsibility to meet delivery timelines without compromising safety or quality. The Operations Supervisor will conduct daily meetings with their workgroup to maintain clear communication and coordination, manage labor productivity and overtime targets, and document and follow up on all departmental processes to foster continuous improvement. Leadership is a core aspect of the role, including guiding and motivating staff according to human resources policies and company values, managing productivity hours and costs, and supporting company initiatives such as Quality programs, Lean Manufacturing, and Employee Safety systems.

The ideal candidate will possess a Bachelor’s degree or equivalent knowledge, plus one to three years of related work experience. They must demonstrate excellent problem-solving and leadership skills, strong interpersonal and communication abilities, and the capability to lead others effectively to achieve productivity goals. Familiarity with OSHA, GMP, FDA, USDA, and EPA regulations is essential, along with proficiency in Microsoft Office and Windows-based computer applications. Exceptional verbal, written, and organizational skills are required to multitask efficiently and meet the demands of a dynamic work environment.

Joining LSG Sky Chefs means becoming part of a diverse, inclusive workforce that prioritizes equal employment opportunities and affirmative action. The company values women, minorities, veterans, and individuals with disabilities, with a culture of respect and support that drives its success. As an Operations Supervisor, you will play a vital role in upholding the company’s high standards of safety, quality, and service while contributing to an award-winning team known for excellence in airline catering and hospitality.