Operations Supervisor - Transportation

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, renowned for its exceptional standards and innovative approach within the industry. With operations across North and Latin America, the company has been recognized as "Airline Caterer of the Year in North America" for both 2023 and 2024, underscoring its commitment to quality and customer satisfaction. LSG Sky Chefs prides itself on its talented workforce, who play a crucial role in delivering outstanding culinary experiences and exceptional service to clients and their passengers. The company continues to grow and evolve, focusing on excellence, operational efficiency, and safety in all aspects of its operations.

The role of Operations Supervisor - Transportation, located on-site in Boston, USA, offers an exciting opportunity for an individual who is outgoing, safety-focused, and thrives in a fast-paced transportation and production environment. This role is integral to managing and directing a team of employees to deliver high-quality products and services to customers in a timely manner. The Operations Supervisor will be responsible for overseeing staff scheduling, labor productivity, and compliance with all relevant government regulatory standards including those set by FDA, USDA, OSHA, EPA, DOT, and HACCP.

The position offers a competitive salary ranging from $72,000 to $82,000 annually, providing a rewarding career path for candidates who are committed to leadership and operational excellence. Key responsibilities include conducting daily work group meetings, ensuring proper organization and staffing of the area, scheduling staff to meet productivity goals, and ensuring on-time production and catering of all flights. The supervisor will also be expected to monitor and enforce safety regulations rigorously and document processes to drive continuous improvement within the department.

Leadership is a core component of this role, requiring the ability to guide, motivate, and develop staff while embodying the company's values and management principles. Managing productivity hours and costs effectively is crucial, as is the need to initiate corrective actions when deviations occur. The position also involves active participation in company-sponsored initiatives like Quality, HACCP, Lean Manufacturing, Employee Safety, and Production systems, further emphasizing collaboration and ongoing development.

Candidates must have a bachelor’s degree or equivalent knowledge and possess one to three years of relevant work experience. Essential skills include problem solving, leadership, strong interpersonal and communication capabilities, and the ability to develop and lead teams to achieve productivity goals. Knowledge of OSHA, GMP, FDA, USDA, and EPA regulations is important, as is proficiency in Microsoft Office and Windows-based computer applications. Excellent verbal, written, and organizational skills are essential to succeed in this multifaceted role where multitasking is a daily requirement.

LSG Sky Chefs is committed to equal employment opportunities and affirmative action, supporting diversity and inclusion by being an employer of women, minorities, veterans, and individuals with disabilities. This is an excellent opportunity for a motivated operations professional eager to contribute to a leading company in the airline catering and hospitality sector while advancing their career in a dynamic and supportive environment.