Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Worker's Compensation
Job Description
TForce Freight is a prominent transportation and logistics company specializing in providing reliable and efficient freight services across diverse regions. Known for its strong commitment to customer satisfaction and operational excellence, TForce Freight operates numerous Service Centers dedicated to managing the flow of freight from pickup through delivery. As part of the broader logistics network, these Service Centers play a crucial role in ensuring timely deliveries, maintaining freight quality, and optimizing operational processes. TForce Freight values innovation, safety, and teamwork, making it a leader in the freight and transportation industry. They are currently seeking an Operations Supervisor to join their team and oversee the day-to-day operations at their Service Centers, ensuring smooth and effective freight handling and delivery processes.
The Operations Supervisor role at TForce Freight is critical for sustaining the high standards of operational performance. This position involves coordinating daily activities within the Service Centers, including managing staff, analyzing operational data, and developing strategies that enhance productivity, service quality, and overall efficiency. The ideal candidate will work closely with the Service Center management team to identify areas of improvement, formulate action plans, and execute these plans to achieve service level targets. A key part of the role involves supervising department staff, including participating in hiring decisions, providing training, conducting performance evaluations, and addressing employee concerns.
Moreover, the Operations Supervisor serves as a vital link between the workforce and management, fostering positive labor relations by interacting with unionized employees and labor officials. The position also requires a focus on safety and quality, ensuring compliance with company policies and labor agreements while supporting career development initiatives for team members. This role is suited to a proactive leader with excellent communication skills, a thorough understanding of transportation operations, and experience in supervising teams within a logistics environment. Working at TForce Freight offers a dynamic and engaging work environment with opportunities for professional growth and advancement within the transportation industry.
The Operations Supervisor role at TForce Freight is critical for sustaining the high standards of operational performance. This position involves coordinating daily activities within the Service Centers, including managing staff, analyzing operational data, and developing strategies that enhance productivity, service quality, and overall efficiency. The ideal candidate will work closely with the Service Center management team to identify areas of improvement, formulate action plans, and execute these plans to achieve service level targets. A key part of the role involves supervising department staff, including participating in hiring decisions, providing training, conducting performance evaluations, and addressing employee concerns.
Moreover, the Operations Supervisor serves as a vital link between the workforce and management, fostering positive labor relations by interacting with unionized employees and labor officials. The position also requires a focus on safety and quality, ensuring compliance with company policies and labor agreements while supporting career development initiatives for team members. This role is suited to a proactive leader with excellent communication skills, a thorough understanding of transportation operations, and experience in supervising teams within a logistics environment. Working at TForce Freight offers a dynamic and engaging work environment with opportunities for professional growth and advancement within the transportation industry.
Job Requirements
- U.S. citizen or otherwise authorized to work in the U.S.
- High school diploma, GED, or international equivalent
- Strong communication skills
- Bachelor's Degree (or internationally comparable degree) - preferred
- Previous dock operations experience - preferred
- Supervisory experience in the transportation industry - preferred
Job Qualifications
- Strong communication skills
- Supervisory experience in the transportation industry - preferred
- Previous dock operations experience - preferred
- Bachelor's Degree (or internationally comparable degree) - preferred
- Experience in managing teams in a logistics or freight environment
Job Duties
- Work with other managers to coordinate hiring and promotion decisions
- Work with other managers to ensure adherence to labor agreements and address grievances
- Participate in new hire orientation meetings and conduct safety and quality training
- Determine employee training needs and provide feedback and support
- Conduct performance evaluations and resolve individual and group performance issue
- Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations
- Coaches and develops others using career development processes and tools
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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