Operations Supervisor

This job opening is for the position of Operations Supervisor within a logistics and supply chain company specializing in multimodal transportation, contract logistics, and supply chain operations. The company operates in a fast-paced, dynamic sector that demands operational efficiency, safety, quality, and excellent customer service. The organization is committed to delivering superior service performance while maintaining strict adherence to safety and regulatory requirements. They emphasize continuous improvement, employee safety, and operational excellence to meet customer commitments and business growth objectives. The work environment involves coordination across multiple functions including transportation, planning, customer service, engineering, and quality assurance, showcasing the company’s integrated approach to logistics management.

The role of Operations Supervisor is critical in leading and managing day-to-day activities across various logistics workflows such as receiving, storage, picking, packing, shipping, dispatching, routing, and yard management. This position provides hands-on leadership to frontline associates, driving safety compliance and operational productivity by enforcing standard operating procedures and supporting continuous improvement initiatives like Lean, Six Sigma, and Kaizen. The supervisor is accountable for meeting performance metrics related to safety, quality, and productivity while solving operational challenges quickly. They also mentor team members, support their training and development, and foster a positive and engaged workplace culture. This role requires a strong ability to communicate effectively, manage operational resources efficiently, and implement problem-solving solutions to enhance accuracy, cost control, asset utilization, and overall service performance.

The employment type for this role is full-time with an expectation of working on-site, handling physically demanding tasks in a non-climate-controlled environment, and managing the operational tempo associated with logistics and supply chain activities. The position demands substantial physical activity, including lifting freight up to 50 pounds regularly and up to 75 pounds occasionally with assistance, alongside rigorous adherence to workplace safety practices. Candidates should be prepared to work in environments exposed to temperature extremes, vehicle traffic, and operational noise. The role also requires proficiency in various warehouse and transportation management systems, material handling equipment operation certifications, and an understanding of safety and regulatory standards such as OSHA and DOT. This comprehensive and demanding role offers a challenging yet rewarding career path for individuals passionate about optimizing supply chain operations and leading diverse teams towards operational excellence.