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Loomis Armored US, LLC logo

Operations Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,000.00 - $72,000.00
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Work Schedule

Standard Hours
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Benefits

Vacation and Sick Time
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible spending account
Health savings account
Dependent Care Account
Training and Development

Job Description

Loomis is a premier provider of armored transportation, cash management, and cash inventory services with a network spanning nearly 200 branches across the United States. The company serves financial institutions and retail businesses by ensuring the secure and efficient flow of cash and valuables. Loomis is recognized for its dedication to employee career advancement and job satisfaction, fostering a professional environment where employees can grow into leadership roles. Many of Loomis' senior managers and executives began their careers as driver/guards or tellers, highlighting the company's strong commitment to internal career development. With a reputation for industry-leading training, safety protocols, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Relevant professional experience in transportation or logistics
  • Valid firearms permit
  • Physical ability to perform job-related lifting, carrying, pushing, pulling and climbing tasks
  • Strong leadership and supervisory skills
  • Excellent communication skills
  • Ability to manage and resolve operational and customer issues
  • Completion of Human Performance Evaluation (HPE) including lift, lift-carry, push-pull, repetitive coupling and climb tests
  • Ability to work collaboratively with cross-functional teams
  • Must be authorized to work in the US

Job Qualifications

  • A valid firearms permit
  • Strong, positive leadership and supervisory presence proven through professional experience
  • Excellent verbal and written communication skills
  • Ability to teach, coach, and present to small and large groups
  • Experience in transportation and warehousing, transportation logistics, or a related field
  • Experience in banking or retail cash and ATM operations preferred
  • Excellent computer skills and working knowledge of Microsoft Office programs
  • Strong desire to succeed, advance, and grow career
  • Professionalism and commitment to continuous improvement

Job Duties

  • Complete and maintaining scheduling/routing on daily basis
  • Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations
  • Maintaining effectiveness and efficiency of route, terminal and vault operations
  • Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
  • Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing
  • Investigating accidents and processing required paperwork
  • Developing and maintaining customer service capabilities among all operations staff
  • Responding to customer inquiries and or complaints and solving logistical issues
  • Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers
  • Controlling overtime hours
  • Monitoring employee vacation schedules
  • Maintaining effectiveness and efficiency of operational functions
  • Communication with all employees to immediately resolve any outstanding issues and/or complaints
  • Completion of any and all additional responsibilities assigned by the Operations Manager and or other Management Team Members
  • Provide leadership dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives
  • Recruiting, interviewing, testing, selecting, training and supervising of operations personnel
  • Oversight and coordination of maintenance of vehicles, forklifts and other equipment
  • Emergency response including employee injuries, facility security incidents, vehicle incidents and security investigations
  • Manipulation and maintenance of route and vault data to include manual paperwork and electronic data
  • All other duties as assigned by the Operations Manager/Branch Manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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