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Operations Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Sick Time
Vacation Time
Time and a half for holidays
401K Matching
Referral program
competitive pay

Job Description

Hampton Inn & Suites Fresno Riverpark is a well-established hotel known for its warm hospitality and commitment to exceptional guest experiences. As part of the globally recognized Hilton brand family, Hampton Inn & Suites prides itself on maintaining high standards in service, cleanliness, and comfort. Located in Fresno, this hotel welcomes a diverse range of guests—from business travelers to families looking for a comfortable stay in a friendly atmosphere. The environment fosters kindness, connection, and support among all team members, making it more than just a workplace, but a meaningful community. Employees at this hotel are encouraged to grow personally... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior hospitality or operations experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Excellent verbal and written communication skills
  • Ability to lead and motivate a team
  • Attention to detail and problem-solving skills
  • Basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or hotel operations preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time efficiently
  • Familiarity with sanitation and health regulations
  • Proven leadership or supervisory experience
  • Customer service orientation

Job Duties

  • Maximize guest experience and overall service
  • Monitor housekeeping department and maintenance with regards to standard operating procedures
  • Review all incoming reservations, pre-block rooms with special requests, and coordinate special requests with appropriate staff members
  • Assist front desk associates during peak times, breaks, tardiness, and absences
  • Maintain and strictly abide by state sanitation/health regulations and hotel requirements
  • Ensure efficient completion of daily assignments in a timely manner
  • Requires excellent communication skills
  • Must be able to work flexible shifts

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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