Operations Specialist Seasonal Full Time

The Lakefront Anchorage Hotel, formerly known as the Millennium Hotel, is a distinguished hospitality establishment located on the picturesque shores of Lake Spenard in Anchorage, Alaska. This hotel serves as a premier destination for travelers due to its strategic location—just one mile from Anchorage International Airport and four miles from the city’s downtown area. The property boasts 248 well-appointed rooms and suites along with three exceptional food and beverage outlets, catering to a diverse range of guests including business travelers, tourists, and families seeking an authentic Alaskan experience. The hotel prides itself on delivering a memorable stay by combining high-quality service with the natural beauty of its surroundings.

Currently, the Lakefront Anchorage Hotel is seeking a dedicated Operations Specialist for a seasonal full-time position. This role is hourly and includes eligibility for overtime. The Operations Specialist plays a crucial role in ensuring that all hotel operations run smoothly and effectively across multiple departments including Front Office, Housekeeping, and Food and Beverage. Reporting directly to the Director of Operations, the successful candidate will also serve as Manager on Duty (MOD) as needed, taking on leadership responsibilities to maintain high standards of guest service, optimize interdepartmental communication, and support the ongoing development of staff.

This position offers an outstanding opportunity for individuals with a passion for hospitality and keen organizational abilities to contribute meaningfully to the guest experience at a well-respected hotel. The Operations Specialist must maintain a comprehensive understanding of daily operations, provide solutions to guest concerns, and coordinate efforts across various teams to enhance operational efficiency. Responsibilities span from supervising guest check-ins and check-outs, ensuring cleanliness and maintenance standards in guestrooms and public areas, to overseeing food service operations while emphasizing compliance with safety regulations.

Beyond operational duties, the individual must take an active role in fostering effective communication between departments, leading meetings to address challenges and best practices, and upholding a strong commitment to guest satisfaction and quality assurance. Those in this role are expected to implement strategies for continuous improvement, monitoring key performance indicators related to guest services and operational success. Safety and compliance with legal and organizational policies are also integral responsibilities, requiring routine audits and vigilant adherence to all relevant standards.

Ideal candidates will hold a bachelor’s degree in hospitality management or a related field and possess at least two years of experience in hotel operations with exposure to front office, housekeeping, and food and beverage management. Leadership skills, attention to detail, excellent problem-solving capabilities, and flexibility to work varied shifts including nights and weekends are essential. This role is perfect for proactive hospitality professionals seeking to expand their expertise in a well-established, scenic hotel environment committed to excellence and guest satisfaction.