Operations Manager| Full-Time | California Exposition & State Fair

Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG has cultivated a prestigious portfolio that includes seven world-class owned venues, alongside an extensive client base featuring iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This demonstrates OVG's commitment to enhancing the live entertainment industry by providing innovative solutions and exceptional event experiences worldwide.

As an industry pioneer, Oak View Group is dedicated to building and managing venues that not only meet but exceed the highest standards of quality and customer satisfaction. By integrating state-of-the-art technology and operational expertise, OVG ensures that every event held within its venues achieves seamless execution, safety, and superior audience engagement. The company's comprehensive approach combines venue ownership, management, concessions, and sponsorship to deliver unmatched value and memorable moments for guests and partners alike.

The Operations Manager position at Oak View Group is a vital role responsible for overseeing venue concessions and catering operations with a focus on operational excellence, team leadership, and customer satisfaction. This full-time role offers a competitive annual salary ranging from $70,000 to $75,000. The successful candidate will ensure the efficient management of inventory controls, product ordering, employee training, cash controls, compliance with alcohol service policies, and overall safety and sanitation standards. Moreover, the Operations Manager is tasked with supporting event planning, troubleshooting operational challenges, and maintaining high standards in food preparation and production.

This role requires an individual with strong leadership capabilities who will actively coach, mentor, and develop a diverse team of part-time and full-time catering and concessions staff. The Operations Manager will be responsible for employee relations, including managing performance issues, disciplinary actions, and fostering a positive, cooperative work environment. Flexibility to work variable event-driven hours, including evenings and weekends, is essential for success in this position.

In addition to personnel management, the Operations Manager will have direct oversight of inventory management, product procurement, and cash handling during events. The role demands strong technical skills, particularly in computer applications such as POS systems and timekeeping software, to guarantee efficient event operations. The candidate will play a pivotal role in ensuring compliance with state and federal regulations, including alcohol distribution and food safety guidelines.

At Oak View Group, inclusivity and diversity are central to the company's values, driving its innovation, service quality, and overall excellence. OVG strives to create an inclusive work culture that respects diverse backgrounds and perspectives, recognizing that this strength contributes significantly to its ongoing success and leadership in the live entertainment sector.

In summary, the Operations Manager at Oak View Group offers an exciting opportunity to manage key operational aspects within a world-class entertainment platform. The role is integral to delivering exceptional guest experiences through effective team leadership, operational oversight, and commitment to compliance and safety. Candidates who are proactive, technically adept, and passionate about event-driven environments will find this role rewarding and aligned with Oak View Group's vision for delivering outstanding live event experiences.