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IRONMAN logo

Operations Manager, WCE

Tampa, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs

Job Description

The IRONMAN Group is a globally renowned leader in mass participation sports, committed to inspiring individuals to reach their greatest potential through the power of sport. With a vision to build the most loved brands and produce the world's most inspiring events, the company delivers over 200 events annually across more than 55 countries. These events foster highly engaged communities that positively change lives, embodying the spirit of human achievement and pushing the boundaries of endurance and performance. By 2028, The IRONMAN Group aims to empower over a million athletes annually to cross finish lines worldwide and to inspire a... Show More

Job Requirements

  • Bachelor’s degree preferred
  • Minimum of 5 years event operations experience
  • Experience in endurance or mass-participation events preferred
  • Strong leadership and project management skills
  • Budget management experience
  • Vendor and staff management experience
  • Excellent organizational, communication, and problem-solving skills
  • Ability to work under pressure
  • Ability to manage priorities
  • Adaptability to changing conditions
  • Professionalism and accountability
  • Attention to detail
  • Proficiency in Microsoft Office and event planning tools
  • Willingness to travel and work flexible hours

Job Qualifications

  • Bachelor’s degree preferred
  • Minimum of 5 years large-scale event operations experience required
  • Experience in endurance or mass-participation events strongly preferred
  • Strong operational leadership skills
  • Project management skills
  • Experience managing budgets, vendors, and large teams
  • Excellent organizational skills
  • Excellent communication skills
  • Problem-solving skills
  • Ability to work under pressure
  • Ability to manage competing priorities
  • Ability to adapt to changing conditions
  • High level of professionalism
  • High level of accountability
  • Attention to detail
  • Proficiency in Microsoft Office, Outlook, and event planning tools
  • Willingness to travel extensively
  • Willingness to work non-traditional hours including weekends and holidays

Job Duties

  • Lead the operational planning and execution of assigned World Championship events including courses, venues, expo/village, schedules, and race week operations
  • Serve as a key operational leader onsite ensuring coordination among staff, volunteers, partners, vendors, and governing agencies
  • Collaborate with VP Operations, Regional Director, Activation/Ops Manager and Race Directors to align strategy, timelines, and execution
  • Develop, review, and implement operational plans and manuals such as Director’s Manuals, safety plans, traffic control, and emergency protocols
  • Ensure all events comply with IRONMAN global standards, policies, and procedures
  • Provide leadership and operational direction to Race Directors, Volunteer Directors, activation teams, and staff
  • Schedule and lead operational check-ins, milestone calls, and race-readiness meetings
  • Support operational strategy development and continuous improvement initiatives
  • Act as an ambassador resolving operational issues and addressing stakeholder concerns
  • Support budget development, management, and execution in partnership with finance and leadership
  • Maintain cost discipline ensuring expenses align with budgets and financial targets
  • Ensure timely submission and approval of invoices and check requests
  • Contribute to post-event financial reporting and reconciliation
  • Assist with event and partner activation logistics ensuring alignment with global objectives
  • Recruit, schedule, and manage contractors and support staff
  • Develop operational timelines, crew schedules, and manuals
  • Ensure event assets meet appearance, safety, and quality standards
  • Participate in logistics for asset movement between regions and warehouses
  • Collaborate with agencies to secure permits and operational agreements
  • Represent IRONMAN at planning meetings with municipalities and public safety partners
  • Support course layout development including traffic control and venue flow
  • Coordinate course marking, measurement, and race readiness
  • Partner with Volunteer Directors to ensure volunteer recruitment, training, and coverage
  • Coordinate with medical, communications, officiating, and safety teams
  • Support side events operationally including Kids Events and Fun Runs
  • Oversee World Championship warehouses, supplies, and signage planning
  • Ensure warehouse safety, security, staffing, and operational protocols
  • Foster a positive, collaborative team culture
  • Model BE ICONIC vision promoting inclusive behaviors
  • Provide direct and indirect leadership to teams across regions and functions
  • Lead by influence and collaboration across Operations, Partnerships, Marketing, Finance, Merchandise, and Communications teams

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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