Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee assistance program
Job Description
Penske Logistics is a globally recognized transportation and logistics company known for engineering advanced transportation, warehousing, and freight management solutions. Operating across North America, South America, Europe, and Asia, Penske Logistics serves market-leading companies by enhancing supply chain visibility, improving operational efficiency, and significantly reducing logistics costs. With a strong commitment to innovation, customer satisfaction, and operational excellence, Penske Logistics continues to be a forward-thinking leader in the logistics industry. Their workforce consists of dedicated professionals who embody the company's core values and drive the delivery of results that enable businesses to move forward. The company places a high emphasis on fostering a safe, efficient, and compliant working environment which supports both its employees and customers.
The role of Operations Manager at Penske Logistics is a leadership position critical to maintaining the excellence of the company’s transportation and logistics services. This role focuses on leading teams in a dynamic, fast-paced operational environment to consistently exceed established goals and uphold the highest standards for customer satisfaction and operational innovation. The Operations Manager is responsible for developing and executing forward-looking plans that turn strategic goals into successful outcomes. An integral part of this position involves managing financial resources effectively to meet or exceed the site’s financial operating plan while ensuring that safety remains a top priority with an incident-free workplace culture.
The Operations Manager supervises drivers and team leads, ensuring all associates and supervisors are recruited, trained, developed, and retained according to company standards and customer business objectives. Communication and relationship-building with team members, customers, and other supporting departments are essential to this position. The successful candidate will foster a culture of safety, be proactive in identifying and correcting unsafe conditions, and lead continuous improvement initiatives targeted at reducing accidents and enhancing workplace safety.
This role requires strong financial acumen to develop and manage annual financial and operating plans, identify and resolve operating metric issues, and ensure accurate billing and payroll processes. The Operations Manager also drives operational improvements through route optimization, carrier selection, backhauls, and trailer loading while collaborating with other Penske sites to leverage best practices and resources.
The position typically involves a variable schedule depending on business needs and comes with a competitive base salary plus a bonus eligibility of up to 30% of the base salary. The role demands regular, predictable attendance, effective time management, independent decision-making ability, strong communication skills, and a hands-on approach to leadership and problem-solving. Physical requirements include the ability to stand, walk, sit, lift up to 25 lbs, and perform duties requiring close vision and manual dexterity.
Benefits include Penske Logistics’ comprehensive benefits plan designed to keep associates and their families happy, healthy, and secure. This includes health insurance, dental insurance, vision coverage, paid time off, and other employee support programs that enhance the overall work experience and promote employee well-being.
This position is located in Orlando, FL, and requires willingness to travel as necessary, work the required schedule, and comply with application processes including background checks and drug screening. Penske Logistics is an Equal Opportunity Employer committed to diversity and inclusion, encouraging all qualified candidates to join their team and contribute to their continued success.
The role of Operations Manager at Penske Logistics is a leadership position critical to maintaining the excellence of the company’s transportation and logistics services. This role focuses on leading teams in a dynamic, fast-paced operational environment to consistently exceed established goals and uphold the highest standards for customer satisfaction and operational innovation. The Operations Manager is responsible for developing and executing forward-looking plans that turn strategic goals into successful outcomes. An integral part of this position involves managing financial resources effectively to meet or exceed the site’s financial operating plan while ensuring that safety remains a top priority with an incident-free workplace culture.
The Operations Manager supervises drivers and team leads, ensuring all associates and supervisors are recruited, trained, developed, and retained according to company standards and customer business objectives. Communication and relationship-building with team members, customers, and other supporting departments are essential to this position. The successful candidate will foster a culture of safety, be proactive in identifying and correcting unsafe conditions, and lead continuous improvement initiatives targeted at reducing accidents and enhancing workplace safety.
This role requires strong financial acumen to develop and manage annual financial and operating plans, identify and resolve operating metric issues, and ensure accurate billing and payroll processes. The Operations Manager also drives operational improvements through route optimization, carrier selection, backhauls, and trailer loading while collaborating with other Penske sites to leverage best practices and resources.
The position typically involves a variable schedule depending on business needs and comes with a competitive base salary plus a bonus eligibility of up to 30% of the base salary. The role demands regular, predictable attendance, effective time management, independent decision-making ability, strong communication skills, and a hands-on approach to leadership and problem-solving. Physical requirements include the ability to stand, walk, sit, lift up to 25 lbs, and perform duties requiring close vision and manual dexterity.
Benefits include Penske Logistics’ comprehensive benefits plan designed to keep associates and their families happy, healthy, and secure. This includes health insurance, dental insurance, vision coverage, paid time off, and other employee support programs that enhance the overall work experience and promote employee well-being.
This position is located in Orlando, FL, and requires willingness to travel as necessary, work the required schedule, and comply with application processes including background checks and drug screening. Penske Logistics is an Equal Opportunity Employer committed to diversity and inclusion, encouraging all qualified candidates to join their team and contribute to their continued success.
Job Requirements
- High school degree or equivalent
- 4 to 6 years related functional experience
- 3 or more years managerial or supervisory experience in DOT regulated positions
- Proficiency in Microsoft Outlook, Word, Excel, Access, PowerPoint
- Strong communication and interpersonal skills
- Effective time management and organizational skills
- Ability to independently problem-solve and make decisions
- Demonstrated experience with financial operating plans
- Ability to lead process improvements
- Commitment to safety and ownership of operational responsibilities
- Ability to present and actively listen
- Regular full attendance
- Willingness to travel
- Compliance with application, background check, and drug screening
Job Qualifications
- 4 - 6 years related functional experience
- 3+ years managerial or supervisory experience with DOT regulated positions required
- High School degree or equivalent required
- Bachelor's Degree preferred
- Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required
- Must have ability to connect and build rapport and relationships with associates and external customers at all levels
- Must have ability to work efficiently with time management and organizational skills with follow-up and follow through
- Ability to manage through a problem and think and make decisions independently
- Demonstrated ability to develop and execute annual financial operating plan
- Ability to drive process improvement and lead change
- Must demonstrate ownership and responsibility for running the operation with a sense of urgency
- Strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary
- Ability to work at the specific location required
- Completion of Penske employment application, background check, and drug screening required
Job Duties
- Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
- Establish and sustain that we recruit, hire, train, develop and retain quality associates
- Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members
- Establish and sustain strong and effective relationships with associates, the customer, and supporting departments
- Meet or exceed all customer key performance metrics and objectives
- Interact daily with local customer to ensure existing and emerging customer needs are understood
- Lead team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading
- Collaborate with other Penske sites to share best practices, leverage resources/assets, etc
- Develop and execute annual financial and operating plan
- Lead the operation with integrity to meet or exceed the Business Plan targets
- Identify issues with the operating metrics and P&L and make required adjustments in a timely manner
- Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L
- Lead a culture of safety through personal example
- Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency
- Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place
- Proactively identify and correct unsafe conditions, work processes, and behaviors
- Ensure compliance with all applicable regulatory agencies, company policies and procedures
- Coach through safety observations
- Identify opportunities for continuous improvement and challenge the status quo
- Execute a process to track and record value delivered to the customer
- Identify and seize profitable business opportunities for the customer and Penske
- Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings
- Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency
- Contribute to equipment specification at time of start-up and renewal
- Build a strong working relationship with local PTL district and other equipment vendors
- Other projects and tasks as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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