Operations Manager- Transportation

Rocklin, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Performance bonus

401k

Disability insurance

Vision Insurance

Job Description

Penske Logistics is a leading global transportation and logistics company known for engineering innovative transportation, warehousing, and freight management solutions that deliver strong business outcomes for top market players. Operating across North America, South America, Europe, and Asia, Penske Logistics prides itself on enhancing supply chain visibility and reducing costs for its customers. The company’s dedication to customer satisfaction, operational excellence, and continuous innovation makes it an exceptional place for driven professionals to grow their careers. Employees at Penske benefit from a comprehensive benefits plan designed to keep them and their families healthy, happy, and secure, which reflects the company's commitment to workforce well-being.

The Operations Manager role at Penske Logistics is a pivotal leadership position focused on supervising drivers and leading teams at one of Penske’s operational sites. This position offers a full-time, first-shift schedule from Monday to Friday with flexibility based on business needs. The salary range is competitive at $85,600 to $115,600 annually, supplemented by a performance bonus that can add up to 30% of the base pay.

This role is ideally suited for an energetic, team-oriented leader determined to uphold the highest standards of customer service and operational excellence. The Operations Manager will lead in a dynamic environment, fostering a culture that prizes commitment to customers, continuous innovation, and dedication to surpassing performance goals. They are responsible for guiding and developing supervisors and team members to ensure the workforce is skilled, engaged, and aligned with Penske’s strategic objectives.

The manager must exhibit strong leadership skills in recruiting, training, developing, and retaining a talented team. An essential component of the position is crafting forward-looking plans and executing them effectively to meet short- and long-term operational goals. Managing financial resources with accuracy and integrity is critical, along with maintaining strict adherence to safety standards and establishing incident-free workplaces.

In this role, the Operations Manager directly interfaces with internal teams and customers, ensuring that all customer requirements are met or exceeded. This requires the ability to manage daily operations while identifying and implementing improvements such as route optimization, carrier selection, and asset utilization. Collaboration with other Penske sites and external vendors is also an important aspect, as it allows for sharing best practices and optimizing resources.

Additionally, the successful candidate will prioritize safety leadership by promoting a safety culture through example, active coaching, and ongoing improvement strategies to reduce accidents and injuries. The Operations Manager will use performance metrics to monitor the operation’s financial health and customer satisfaction, making timely adjustments to stay ahead of issues.

The role also entails strategic thinking to discover new business opportunities that benefit both the customer and Penske, leveraging data and metrics to enhance operational efficiency and cost effectiveness. The ability to work independently while managing multiple priorities efficiently and maintaining clear, impactful communication is indispensable to this role’s success.

Job Requirements

high school degree or equivalent
4 - 6 years related functional experience
3+ years managerial or supervisory experience with DOT regulated positions
proficiency with Microsoft Outlook, Word, Excel, Access, PowerPoint
strong communication skills
ability to manage independently and problem solve
demonstrated financial planning and execution skills
ability to drive process improvement
ownership and responsibility for operations
ability to work efficiently with time management
willingness to travel
complete background check and drug screening
ability to work required schedule and location
regular attendance

Job Qualifications

4 - 6 years related functional experience
3+ years managerial or supervisory experience with DOT regulated positions required
high school degree or equivalent required
bachelor's degree preferred
proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required
must have ability to connect and build rapport and relationships with associates and external customers at all levels
must have ability to work efficiently with time management and organizational skills with follow-up and follow through
ability to manage through a problem and think and make decisions independently
demonstrated ability to develop and execute annual financial operating plan
ability to drive process improvement and lead change
must demonstrate ownership & responsibility for running the operation with a sense of urgency
strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required
regular, predictable, full attendance is an essential function of the job
willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required

Job Duties

Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
establish and sustain that we recruit, hire, train, develop and retain quality associates
establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members
establish and sustain strong and effective relationships with associates, the customer, and supporting departments
meet or exceed all customer key performance metrics and objectives
interact daily with local customer to ensure existing and emerging customer needs are understood
lead team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading
collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
develop and execute annual financial and operating plan
lead the operation with integrity to meet or exceed the Business Plan targets
identify issues with the operating metrics and P&L and make required adjustments in a timely manner
ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L
lead a culture of safety through personal example
develop, execute, and assess continuous improvement plan to reduce accident and injury frequency
ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place
proactively identify and correct unsafe conditions, work processes, and behaviors
ensure compliance with all applicable regulatory agencies, company policies and procedures
coach through safety observations
identify opportunities for continuous improvement and challenge the status quo
execute a process to track and record value delivered to the customer
identify and seize profitable business opportunities for the customer and Penske
utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings
lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency
contribute to equipment specification at time of start-up and renewal
build a strong working relationship with local PTL district and other equipment vendors
other projects and tasks as assigned by supervisor