Operations Manager- The Shrine Auditorium & Expo Hall

AEG, an industry leader with over 20 years of expertise, has significantly influenced the sports and live entertainment landscape. Hosting more than 160 million guests each year, promoting upwards of 10,000 shows and staging more than 22,000 events worldwide, AEG stands at the forefront of innovation, artistry, and community engagement. The company's extensive portfolio encompasses over 300 venues, leading sports franchises, renowned music brands, integrated entertainment districts, a premier ticketing platform, and worldwide sponsorship activations. This comprehensive network allows AEG to create unforgettable experiences that ignite passion and excitement among audiences globally.

Committed to diversity, inclusivity, and environmental sustainability, AEG mirrors the dynamic communities it serves and embraces sustainable business practices. Their dedication to nurturing talent and fostering creativity ensures they remain a vital player in the entertainment sector. For professionals passionate about making a meaningful impact in an evolving industry, AEG provides an unparalleled platform to excel and grow.

The role of Manager Operations at AEG is pivotal in maintaining smooth and successful venue operations. This full-time position involves overseeing daily operational activities at the venue, closely working with the General Manager and production teams to ensure all event requirements are meticulously fulfilled. The Manager Operations will manage the marketing of shows, ensuring the contracts with artists are adhered to within the show budget. A key responsibility is project managing shows, maintaining constant communication with clients or tour managers to anticipate and resolve show needs efficiently.

This role demands a hands-on approach to staff supervision, administrative duties, and the orchestration of a safe, customer-friendly environment during all events. The Manager Operations handles inventory management of equipment and supplies, negotiates vendor contracts, and plays an active role in venue improvements and capital projects. They prepare invoices, manage payroll discrepancies, and ensure the venue is event-ready at all times. The job requires strong leadership, effective communication, organizational skills, and the flexibility to work nights, weekends, and holidays as needed.

With a salary range from $71,000 to $88,915.50 and eligibility for bonuses according to the current plan, this role offers a competitive compensation package. Candidates will benefit from a robust suite of benefits including comprehensive medical, dental, and vision insurance, paid holidays, vacation, sick leave, life insurance options, parental leave, a 401k plan with employer matching, plus flexible spending and health savings accounts. AEG fosters a supportive work environment focused on professional growth, inclusivity, and work-life balance, making it an excellent career destination for those passionate about live entertainment and operational excellence.