Operations Manager, Onsite Events

Maritz is a leading company renowned for its decades of innovation and dedication to human connection, collaboration, and culture. Specializing in designing experiences, incentives, and recognition programs that drive measurable business impact, Maritz helps companies achieve their goals by inspiring their people to perform at their best. At the core of Maritz's success is a workplace environment that values employees as its greatest resource and champions their potential. This culture is reflected in high employee satisfaction, with nearly 90 percent of employees feeling supported by their managers, and 80 percent commending the company’s prioritization of well-being and flexible work-life balance. Maritz fosters an empowering atmosphere where flexibility and genuine care combine to help employees thrive while balancing personal priorities. This full-time, salaried position offers a compensation range of $100,000 to $108,000 based on experience and qualifications.

The role of Director of Operations at Maritz is pivotal in leading and supporting a dedicated team to ensure all customer service levels and account deliverables are met with excellence. This leadership role entails overseeing the sourcing and planning of client programs, managing client relationships, participating in operational and strategic meetings, and driving process improvements across the team. The Director of Operations acts as a subject matter expert who coaches and develops team members, ensuring consistent application of best practices and industry trends. Additional responsibilities include managing special projects and providing backup support to senior leadership as needed. Ideal candidates will bring a strong background in event planning, program management, and team leadership, coupled with excellent communication skills and proficiency in technology tools. The role requires flexibility to accommodate event schedules, which may sometimes extend beyond traditional business hours. Overall, this position offers an opportunity for a motivated leader to shape impactful client experiences while fostering a collaborative and supportive work culture.