Operations Manager, Onsite Events

Maritz is a renowned company with decades of innovation and a strong reputation for fostering human connection and collaboration at the core of its culture. Specialized in designing experiences, incentives, and recognition programs, Maritz helps organizations achieve their business objectives by inspiring individuals to perform at their best. The company's human-first approach extends internally, creating teams that genuinely care for one another and collaborate effectively. Employees consistently report feeling seen, supported, and appreciated, reflecting Maritz's commitment to a workplace where potential is recognized and nurtured. Maritz prioritizes flexibility and well-being, offering an environment that empowers employees to excel professionally without compromising their personal lives. The organization values excellence and the people driving its success, providing a supportive, dynamic workplace for growth and innovation.

This position is a full-time, salaried role focused on leadership within the client service and event planning sector. The role directs and coaches assigned personnel to ensure high levels of customer service and successfully meet deliverable goals related to client accounts. The individual will provide comprehensive leadership to clients by overseeing program sourcing and planning, supporting and training the client service team, and managing special projects. Core responsibilities include managing multiple event-related operations, fostering client relationships, and ensuring operational excellence through process improvements and adherence to standard operating procedures. The role requires flexibility in working hours due to the nature of event-driven business demands, with the understanding that some work may occur outside regular business hours including weekends and early mornings. Compensation ranges from $100,000 to $108,000 annually based on experience and qualifications. The company also emphasizes inclusivity and equal opportunity, welcoming diverse candidates who bring unique perspectives to the workplace. Benefits offered support a healthy work-life balance and employee well-being, including medical and dental coverage, paid time off, and retirement plans.