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Operations Manager - New Venture

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $100,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
paid vacation days
paid sick days
Bonus opportunities
Equity bonuses

Job Description

Prima Chefs is a dynamic startup that is revolutionizing the way restaurant-quality meals are delivered to customers in the comfort of their homes. Established three years ago, Prima Chefs has built its foundation on sustainability and innovation by introducing a reusable, eco-friendly to-go container system designed to eliminate single-use waste, a significant environmental concern in the food delivery industry. The company partners with top-tier restaurants, allowing them to reach customers directly while maintaining the elevated dining standards they are known for. This unique approach combines convenience with high-quality culinary experiences, catering to a growing market of environmentally conscious consumers. Over... Show More

Job Requirements

  • Bachelor’s degree
  • 3–5 years of experience in restaurants, restaurant technology, or food-and-beverage operations
  • Proven team management abilities
  • Strong multitasking skills
  • Knowledge or curiosity about Southern Florida restaurant scene
  • Excellent communication skills
  • Problem-solving mindset
  • Comfort working in a fast-paced startup environment
  • Willingness to travel and relocate for market launch

Job Qualifications

  • Bachelor’s degree required
  • 3–5 years of hands-on experience in restaurants, restaurant technology, or food-and-beverage operations, working directly alongside restaurant operators
  • Proven track record of managing teams and multitasking across competing priorities, with the receipts to show it
  • Deep knowledge of (or genuine curiosity about) the Southern Florida restaurant scene
  • Assertive, clear communicator who inspires confidence, never aggression
  • Relentless energy, detail orientation, and a mindset that doesn’t wait for permission to solve problems
  • Fearless when facing challenges, with the ingenuity to unwind complex issues through creative problem-solving
  • Comfortable making judgment calls and decisions in a fast-moving startup environment
  • Willingness to travel and to be embedded in the launch market for extended periods

Job Duties

  • Launch the Southern Florida market end-to-end, creating the operational playbook that will scale to future cities
  • Build deep relationships with restaurants, chefs, and the local food community
  • Recruit, train, and manage a team of 5–10 Customer Success Ambassadors
  • Own all logistics including delivery scheduling, reusable container tracking, and inventory management
  • Step in personally for deliveries, client service, and problem-solving whenever needed
  • Resolve high-demand client issues quickly and to their complete satisfaction
  • Collaborate directly with the founding team on strategy, market feedback, and growth planning
  • Track performance metrics and translate on-the-ground learnings into the company’s long-term business plan
  • Represent Prima Chefs’ brand, mission, and sustainability values across every interaction

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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