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Operations Manager ("Gerente de Operaciones")
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,600.00 - $62,900.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Azul Hospitality is a distinguished company in the hospitality industry, recognized for its exceptional service and commitment to quality in hotel management. Specializing in providing memorable guest experiences and maintaining high operational standards, Azul Hospitality has built a reputation for excellence across its properties. With a focus on innovation, guest satisfaction, and a supportive work environment, the company attracts professionals passionate about hospitality and eager to contribute to dynamic and vibrant hotel operations.
The role of Operations Manager within Azul Hospitality is a pivotal leadership position entrusted with the comprehensive management of hotel operations. This role involves developing and implement... Show More
The role of Operations Manager within Azul Hospitality is a pivotal leadership position entrusted with the comprehensive management of hotel operations. This role involves developing and implement... Show More
Job Requirements
- High school education or equivalent
- Hotel operations experience required
- One to three years of leadership experience required
- Valid driver’s license
- Ability to lift up to 75 lbs occasionally
- Ability to travel occasionally
- Knowledge of OSHA, Cal-OSHA, and federal employment laws
- Proficient in Windows OS, MS Office, PMS, PBX, Key system, and POS
- Detail-oriented and organized
- Excellent verbal and written communication skills
- Must maintain professional grooming standards
- Regular attendance and punctuality
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Hotel operations experience
- One to three years of leadership experience
- Knowledge of loyalty programs and brand standards preferred
- Excellent communication skills
- Strong leadership capability
- Intermediate computer skills
- Knowledge of federal and state labor laws
- Ability to manage budgets and perform financial analysis
- Customer relations experience
- Ability to work independently
Job Duties
- Coordinate, direct, and manage hotel operations to achieve profitability and guest satisfaction
- Work with management team to oversee employees, maintenance, sales, and profit/loss controls
- Maximize hotel revenues through upselling, occupancy strategies, and outlet revenues
- Set and monitor quarterly departmental goals
- Ensure service and product quality standards throughout the hotel
- Maintain standards of guest services and positive guest experiences
- Oversee guest service programs and respond to guest needs professionally
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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