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Operations Manager-Dining Services

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling

Job Description

The University of Minnesota, Duluth (UMD) is a distinguished institution known for its academic excellence and commitment to fostering a diverse and inclusive community. Consistently ranked among the top Midwestern regional universities by U.S. News and World Report's "America's Best Colleges" issue, UMD offers students a unique blend of a personalized learning experience within a medium-sized campus that balances the benefits of a major university with a firm liberal arts foundation. The university's scenic location overlooking Lake Superior enhances the campus ambiance and provides an inspiring environment for both students and staff. UMD is recognized for supporting various traditional degree... Show More

Job Requirements

  • Ba/bs plus at least four years of experience, or combination of related education and experience to equal at least 8 years
  • able to work a 10-month position
  • availability to report during reduced or closed operations
  • ability to maintain high standards of food quality, sanitation, and service
  • capacity to manage complex operational processes under high volume
  • strong communication skills, both verbal and written
  • commitment to promoting a safe work environment
  • capability to train and mentor staff

Job Qualifications

  • Ba/bs plus at least four years of experience, or combination of related education and experience to equal at least 8 years
  • 3 years in supervisory or management role related to food service or guest experience
  • proficient in food management software such as ordering and inventory management
  • proficient in Google Suite including docs and sheets
  • proficient in verbal communication, written communication, and accurate record keeping
  • proficient at multitasking while organizing, planning, and prioritizing work
  • ability to think creatively and critically
  • comfortable and proficient coaching team members and engaging with guests

Job Duties

  • Ensure a high-quality dining experience for the campus community by upholding standards in food quality, sanitation, and service
  • coordinate daily staffing for high-volume, complex operational processes
  • oversee guest experience and uphold standards through coaching and training
  • observe and report guest trends to improve team performance
  • oversee inventory levels and manage product orders with accuracy and timeliness
  • train and mentor team to meet objectives, fostering skill development to strengthen both individual performance and team cohesion
  • innovate and refine processes and operational efficiencies to elevate guest experience

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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