Operations Manager - Design Studio

Our company is a prestigious high-end event décor company located at The Breakers Palm Beach, known for delivering exceptional and elegant décor solutions for a wide range of upscale events. We specialize in creating memorable atmospheres through meticulous design, floral arrangements, and distinctive event elements that cater to the needs of discerning clientele. Our Design Studio operates as the creative hub where ideas come to life, combining artistry with logistical expertise to ensure flawless event execution. Established with a commitment to quality and customer satisfaction, our firm has built a reputation for excellence in the luxury event industry, making it a leader in the Palm Beach event décor market.

We are currently seeking an experienced and dynamic Operations Manager to oversee the daily operations of our Design Studio. This important leadership role demands a hands-on approach and the ability to coordinate intricately between the creative team, sales managers, and logistic coordinators to ensure every event is executed seamlessly. The Operations Manager will be responsible for supervising studio team members, managing scheduling to maintain appropriate staffing levels, and ensuring the studio remains organized and that cleanliness standards are upheld. This role also involves addressing personnel matters, including counseling, interviews, hiring, and performance management, which are critical to sustaining a motivated and efficient team.

In addition, the Operations Manager will collaborate closely with Sales Team Managers to align event planning with operational capabilities, handling all logistical aspects such as set up, tear down, and engineering needs related to floral and décor. Managing the Design Studio Warehouse inventory is also a key responsibility, which includes organizing supplies, conducting inventory counts, overseeing breakage, and coordinating repairs to maintain optimal stock levels and quality standards. The position requires proactive problem-solving skills to anticipate and resolve conflicts or challenges that may arise concerning equipment, event design, or logistics.

This role is well-suited to someone with strong organizational and leadership skills, capable of thriving in a fast-paced, multifaceted environment that demands flexibility to work weekends, evenings, and holidays. While previous management experience is essential, candidates with a background in floral production will find this to be an added advantage, making them well equipped to assist with floral designing and managing floral recipe production when needed.

Overall, this Operations Manager position offers an exciting opportunity to contribute to a recognized leader in high-end event décor, with the chance to impact every aspect of event creation from behind the scenes. The role is critical to maintaining our company’s standards of excellence and enhancing client satisfaction, ensuring that our events continue to impress and inspire.