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Operations Manager - C. Baldwin Hotel, Curio Collection by Hilton

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $51,694.88 - $60,542.72
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Benefits

Employee discount on food and beverages
401(k)
Flexible work schedule conducive to work-life balance
Comprehensive health insurance

Job Description

C. Baldwin Houston, a 354-room hotel inspired by the pioneering spirit of Charlotte Baldwin Allen, offers 14,000 square feet of meeting space, a signature restaurant, Rosalie, a hidden speakeasy, Good2GO grab-and-go concept, and ample green space. As part of Sage Hospitality Group, the hotel is dedicated to excellence, enriching lives, and empowering employees to make positive impacts. They value genuine service, building relationships with guests, and creating unforgettable experiences.

Job Requirements

  • High school diploma or equivalent
  • minimum two years of previous experience as a front desk supervisor or a minimum of four years of front office experience in a hotel setting
  • total understanding of all hotel front office procedures
  • working knowledge of guest services, hotel policies, and operations
  • basic mathematical aptitude
  • proficiency in standard cash handling procedures
  • experience in customer service
  • fluent in oral and written English
  • ability to handle customer service problems effectively
  • highly organized and detail-oriented
  • excellent comprehension and literacy skills

Job Location

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