Job Overview

briefcase

Employment Type

Full-time
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Benefits

competitive pay with direct deposit
Quarterly performance bonus program
Career Development
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement savings plan with guaranteed match
Paid Time Off
Free Movie Tickets
Video game play
Food and non-alcoholic beverage discounts

Job Description

Cinergy Entertainment is a dynamic and growing family entertainment company that specializes in creating unforgettable experiences through the magic of movies and amusement. With a clear mission to 'Cinergize' people, the company offers a vibrant atmosphere where team members and guests alike can enjoy the thrill of entertainment in a welcoming environment. Cinergy is known for its commitment to delivering positive and friendly customer interactions, upholding a culture that values enthusiasm and professionalism. As a concept, Cinergy Entertainment combines movie theatres, arcade games, concessions, and bars to provide a comprehensive entertainment experience suitable for guests of all ages.

The company is currently expanding its leadership team by seeking motivated and outgoing individuals to fill the role of Operations Manager. This full-time position is pivotal in supporting the General Manager and driving the daily operational success across all Cinergy locations. The Operations Manager’s primary responsibility is to oversee various aspects of the business including theatre operations, gaming areas, concessions, and the bar. They ensure that each department functions smoothly and efficiently while maintaining the high standards and policies that define the Cinergy brand.

The role offers a competitive pay package with direct deposit and includes a performance bonus program that rewards exceptional management and operational success. Additionally, Cinergy Entertainment places significant emphasis on career development, providing ample opportunities for growth within the organization. Employees benefit from comprehensive medical, dental, vision, life, and disability insurance options, as well as a retirement savings plan with a guaranteed match, ensuring long-term financial security.

Besides financial and insurance benefits, Operations Managers receive 15 days of paid time off annually to support work-life balance. The company also offers perks such as free movie tickets, access to video game play, and discounts on food and non-alcoholic beverages, enhancing the overall employee experience. This role is ideal for someone with prior management experience in the hospitality industry who is ready to take on the challenge of leading a fun and fast-paced environment.

Cinergy Entertainment values strong leadership that is capable of attracting, developing, and retaining top hourly talent. The Operations Manager must have excellent communication skills, the ability to resolve guest concerns effectively, and a high level of business acumen to manage daily operational activities. Proficiency in computer applications including Outlook, Word, Excel, and POS systems is required to ensure smooth administrative and operational functions. Being at least 21 years old and possessing the ability to communicate effectively in English are essential prerequisites for success in this position.

Joining Cinergy means becoming part of a company that is passionate about entertainment and dedicated to creating memorable moments. The Operations Manager role is not only a managerial position but also a leadership opportunity to influence the growth and culture of a rapidly expanding entertainment brand. Whether you have a background in theatre, hospitality, or guest services, this role offers an exciting career path where your skills in business management and team leadership will be highly valued and rewarded.

Job Requirements

  • minimum of 2 years as a manager in the hospitality industry
  • ability to attract, develop and retain top hourly talent
  • proficient in addressing guest concerns
  • high level of business acumen and common sense
  • strong verbal and written communication skills at all levels of an organization
  • demonstrated computer knowledge (Outlook, Word, Excel, POS)
  • the minimum age requirement for this role is 21
  • ability to read, speak, and understand English sufficiently to provide clear guest service, follow safety procedures, and perform job responsibilities

Job Qualifications

  • minimum of 2 years as a manager in the hospitality industry
  • strong verbal and written communication skills at all levels of an organization
  • demonstrated computer knowledge including proficiency with Outlook, Word, Excel, POS
  • ability to attract, develop and retain top hourly talent
  • high level of business acumen and common sense
  • ability to address guest concerns professionally

Job Duties

  • support the general manager by leading team members in day-to-day operations
  • oversee all aspects of business in theatres, games, concession, and bar
  • monitor, measure, and report on operational issues and opportunities
  • ensure company policy and standards are followed
  • address guest concerns effectively
  • develop and retain top hourly talent
  • maintain high standards of guest service

Job Criteria

Experience

Mid Level (3-7 years)


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