Operations Manager

Legends Global is a leading global company specializing in live events, venue management, and entertainment services. It is recognized as a premier partner to some of the world's greatest live events, venues, and brands. With a network comprising 450 venues worldwide, Legends Global hosts around 20,000 events annually, entertaining an impressive 165 million guests. Their comprehensive services include consulting, venue management, merchandise, hospitality, partnerships, content booking, and owner’s representation for high-profile live events and venues. This extensive network and their expertise allow them to deliver exceptional, integrated experiences through a white-label approach that keeps their partners vital and visible in competitive markets. The company operates with a culture deeply rooted in respect, ambitious initiatives, collaboration, and bold action. Legends Global actively promotes an inclusive and diverse workplace where team members can be authentic, impactful, and able to grow their careers. They foster an environment where winning is a shared outcome, achieved through team unity and individual excellence. Full-time employment is offered for the position of Operations Manager at The Oncenter and Empower FCU Amphitheater at Lakeview, with a competitive salary range of $63,000 to $68,000 annually.

The Operations Manager role is critical in ensuring smooth operations and excellent facility management at two prominent venues. This position entails comprehensive oversight of all operations functions and custodial services. The selected candidate will coordinate activities among different departments and contractors to guarantee that event execution and facility readiness meet the highest standards. A significant part of the role involves maintaining compliance with various legal, safety, and code requirements through developing and implementing policies, procedures, and training programs. Financial responsibilities include managing budgets, inventory, contracts, and vendor negotiations to support operational efficiency and cost-effectiveness. Preventive maintenance and emergency protocols also fall under the Operations Manager’s purview, with occasional involvement in special projects such as construction or expansion efforts. The person in this role acts as a liaison with external agencies and assumes the Manager on Duty role when necessary.

The role demands leadership and supervisory skills as the manager will oversee a team including the Assistant Operations Manager. Responsibilities include establishing priorities, assigning tasks, reviewing staffing plans, and ensuring adequate coverage during events. Payroll administration, labor cost monitoring, and purchasing activity management are core components, along with maintaining inventory and stock levels. The Operations Manager plays a proactive role in budget preparation and expenditure monitoring while recommending operational improvements. Coordination with contractors, vendors, and other departments is pivotal to delivering seamless event and venue operations. Continuous development of operational policies and standards helps drive safety, efficiency, and compliance. Analyzing operational reports and responding to challenges with strategic solutions is essential to advancing the venues' performance. Moreover, mentoring and training staff contribute to a high-performing and motivated team. The position requires flexibility and availability to work irregular hours, including evenings, weekends, holidays, and potentially long periods of standing or walking, sometimes under challenging environmental conditions. In summary, this full-time Operations Manager position at Legends Global offers a valuable opportunity to lead operations at major entertainment venues while contributing to the company’s mission of delivering world-class live event experiences.