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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,304.00 - $72,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Dental Insurance
Employee assistance program
employee discount
flexible schedule
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Job Description
This position is with a hotel owned and operated by an independent franchisee, Johnson Hospitality. Johnson Hospitality is a separate company and employer from Marriott International, Inc. As such, the franchisee independently controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed directly by Johnson Hospitality, not Marriott International, Inc. This hotel environment is therefore governed by the franchisee's specific standards and operational procedures, ensuring a distinct corporate culture and employee experience.
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Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum 3 years of hotel management experience
- strong leadership skills
- proficiency in property management systems
- ability to lift, push, and pull a minimum of 50 pounds
- good physical stamina for prolonged standing and walking
- excellent communication skills
- availability to work weekends and participate in management-on-duty program
Job Qualifications
- Bachelor's degree in hospitality management or related field preferred
- minimum 3-5 years of experience in hotel management or supervisory role
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proficiency in property management systems and hotel operational software
- proven ability to manage budgets and financial reporting
- experience with guest service excellence and complaint resolution
- knowledge of safety and compliance regulations
- ability to work flexible hours including weekends
Job Duties
- Hire, train, counsel, and motivate strong departmental teams
- assist in covering the front desk as needed
- develop departmental schedules to ensure adequate staffing within budget
- perform hotel forecasts and process accounts receivable
- check daily reports and respond to findings
- ensure guest special requests are fulfilled
- monitor room availability and use PMS to maximize room revenue
- oversee guest satisfaction scores and prepare action plans
- focus on employee morale and foster customer service culture
- conduct frequent inspections for cleanliness, safety, and standards compliance
- lead human resource functions including coaching, counseling, and training
- participate in management-on-duty program
- carry out reasonable management requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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