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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule
Job Description
PAH Management is a fast-growing and unique company in the hospitality industry, dedicated to creating memorable experiences for associates, guests, ownership, and communities. Known for its commitment to care, PAH Management prides itself on fostering a work environment where people can thrive and deliver their best. The company emphasizes a culture of respect, teamwork, and continuous improvement, ensuring that every interaction, whether with guests or team members, reflects its core values. As a hospitality group, PAH Management oversees a portfolio of hotels where operational excellence and guest satisfaction are paramount. The organization is deeply invested in associate development, motivation, and... Show More
Job Requirements
- At least 3-5 years’ progressive experience in a hotel or a related field
- or a 4-year college degree and at least 2 to 4 years of related experience
- or a 2-year college degree and at least 3 to 4 years of related experience
- Must be able to maintain confidentiality of information
- Must have valid driver’s license for the applicable state
- Must be able to maintain high standards of personal appearance and grooming
- Must maintain regular attendance in compliance with company standards
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems
- Must be able to effectively communicate both verbally and in writing
- Must be able to multitask and prioritize departmental functions
- Must approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner
- Must maintain safety compliance in all areas
Job Qualifications
- At least 3-5 years’ progressive experience in a hotel or a related field
- or a 4-year college degree and at least 2 to 4 years of related experience
- or a 2-year college degree and at least 3 to 4 years of related experience
- Maintain a warm and friendly demeanor at all times
- Communicate effectively verbally and in writing with all levels of associates and guests
- Be effective at listening to, understanding, and clarifying concerns raised by associates and guests
- Be able to multitask and prioritize departmental functions to meet deadlines
- Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner
- Maintain regular attendance
- Maintain high standards of personal appearance and grooming
- Be effective in handling problems, including anticipating, preventing, identifying and solving problems
- Be able to maintain confidentiality of information
Job Duties
- Provide leadership and oversight of hotel operations
- Ensure safety compliance in all areas
- Oversee hotel's reservations operations
- Participate in required M.O.D. coverage as scheduled
- Ensure that training in service standards is taking place in each department using the steps to effective training according to PAH Management standards
- Assist in creating a positive team-oriented environment which focuses on the guest through associate development and motivation
- Ensure complete processing of invoices daily by using the A/P process
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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