Operations Manager

Byrne Dairy & Deli, operated under Sonbyrne Sales, Inc., is a proud family-owned and rapidly growing local business known for its commitment to quality and community values. Established with a vision to provide fresh, delicious dairy and deli products, the company has positioned itself as a trusted name in retail and food service within the region. Byrne Dairy & Deli combines the warmth of small-town service with the efficiency and reach of a growing enterprise, furnishing a work atmosphere that encourages employee engagement, career development, and customer satisfaction. As a full-time employer, Byrne Dairy & Deli offers competitive salaries and comprehensive benefits to its team members, emphasizing the importance of a healthy work-life balance that includes paid vacation and opportunities for growth.

The role of Operations Manager at Byrne Dairy & Deli is a dynamic and hands-on leadership position critical to the success and smooth operation of a single store. This individual is responsible for managing both retail and food service departments in alignment with company policies as well as federal and state requirements. The position not only demands a thorough understanding of store operations but also strong leadership in team management and customer relationship building. Operations Managers are on the frontline, working directly with staff and customers to foster a positive, family-oriented culture and a profitable retail environment. They are integral in maintaining the high standards of cleanliness, appearance, and customer service that Byrne Dairy & Deli is known for.

Beyond day-to-day operational oversight, the Operations Manager plays a pivotal role in financial management tasks such as inventory control, gross profit maintenance, and cost management through careful monitoring of merchandise delivery and stock levels. They are responsible for human resource management, including hiring, training, scheduling, employee evaluations, and ensuring payroll aligns with corporate guidelines. In this role, leadership skills are paramount, requiring the manager to motivate staff, implement company policies, and ensure a safe and welcoming environment for both employees and customers.

Byrne Dairy & Deli's Operations Manager must be highly organized, detail-oriented, and exhibit excellent communication and interpersonal skills. The position is full-time, requiring a minimum of 45 hours per week, and entails physical demands including extended periods of standing, walking, occasional lifting of up to 50 pounds, and working in varying temperature conditions like coolers and freezers. This role is ideal for individuals who are motivated, resilient, and eager to contribute to a company that values hard work, professional growth, and community connection.

The compensation for this role ranges from $46,000 to $52,000 annually, paired with a robust benefits package including medical, dental, and vision coverage, advanced scheduling options, 401(k), paid vacation and sick leave, scholarships, and an employee recognition program. Byrne Dairy & Deli is committed to employee development with comprehensive initial training and continuous professional growth opportunities, as well as an emphasis on promoting from within the company. This fosters a supportive environment where dedication and performance open pathways to district-level and higher managerial positions. Joining Byrne Dairy & Deli as an Operations Manager means becoming an essential part of a community-focused company with a storied reputation and a bright future ahead.