Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Training and Development
Job Description
Waste Resource Management is a leading environmental services company headquartered in Houston, TX, with expanding operations across Texas, Colorado, Florida, and Nevada. Dedicated to innovation and sustainability, Waste Resource Management prioritizes the safety of its employees, surrounding communities, and the environment above all else. The company fosters a culture grounded in customer service excellence, continuous improvement, respect, safety, compliance, and honesty. Through its commitment to these values, WRM has established itself as a trusted partner in environmental management and operational excellence. Waste Resource Management continuously invests in cutting-edge technologies and sustainable practices to minimize environmental impact and enhance operational efficiency.
The role of Operations Manager at Waste Resource Management is a pivotal leadership position based at the Frederick location. Reporting directly to the General Manager, the Operations Manager is responsible for overseeing the daily operational activities involving transportation, field operations, fleet management, and operational support. This comprehensive role requires a dedicated professional who can lead drivers, mechanics, and field staff to deliver safe, efficient, and reliable service. The Operations Manager plays a critical role in enhancing workforce performance, ensuring robust safety compliance, advancing operational consistency, and fostering a culture centered on accountability, teamwork, and communication. As a hands-on leader, this individual will maintain a visible presence in the field to support employees, reinforce safety initiatives, and promote operational excellence.
Key responsibilities include managing scheduling, route execution, and operational coverage to meet customer service expectations while closely monitoring performance metrics including productivity, driver and safety performance, and fleet utilization. The Operations Manager is also charged with driving initiatives focused on driver safety, compliance with Department of Transportation regulations, and safe work practices. Additionally, this role involves close collaboration with fleet maintenance personnel to ensure all vehicles and equipment are well maintained and operationally ready at all times. The Operations Manager will also lead workforce development efforts, including recruiting, onboarding, training, and continuous coaching to support employee growth and operational success.
Beyond operational management, the role requires partnering with Colorado leadership to promote consistent safety standards and operational practices across multiple locations. The position supports operational planning, budgeting, and cost control efforts, drawing insights from detailed operational reports and performance data to identify trends and optimize operational efficiency. WRM’s Operations Manager is a vital agent for driving culture, promoting employee engagement, and ensuring that both safety and customer service goals are consistently achieved. This role offers a rewarding opportunity to influence the growth and success of a dynamic company committed to sustainability, innovation, and operational excellence.
The role of Operations Manager at Waste Resource Management is a pivotal leadership position based at the Frederick location. Reporting directly to the General Manager, the Operations Manager is responsible for overseeing the daily operational activities involving transportation, field operations, fleet management, and operational support. This comprehensive role requires a dedicated professional who can lead drivers, mechanics, and field staff to deliver safe, efficient, and reliable service. The Operations Manager plays a critical role in enhancing workforce performance, ensuring robust safety compliance, advancing operational consistency, and fostering a culture centered on accountability, teamwork, and communication. As a hands-on leader, this individual will maintain a visible presence in the field to support employees, reinforce safety initiatives, and promote operational excellence.
Key responsibilities include managing scheduling, route execution, and operational coverage to meet customer service expectations while closely monitoring performance metrics including productivity, driver and safety performance, and fleet utilization. The Operations Manager is also charged with driving initiatives focused on driver safety, compliance with Department of Transportation regulations, and safe work practices. Additionally, this role involves close collaboration with fleet maintenance personnel to ensure all vehicles and equipment are well maintained and operationally ready at all times. The Operations Manager will also lead workforce development efforts, including recruiting, onboarding, training, and continuous coaching to support employee growth and operational success.
Beyond operational management, the role requires partnering with Colorado leadership to promote consistent safety standards and operational practices across multiple locations. The position supports operational planning, budgeting, and cost control efforts, drawing insights from detailed operational reports and performance data to identify trends and optimize operational efficiency. WRM’s Operations Manager is a vital agent for driving culture, promoting employee engagement, and ensuring that both safety and customer service goals are consistently achieved. This role offers a rewarding opportunity to influence the growth and success of a dynamic company committed to sustainability, innovation, and operational excellence.
Job Requirements
- Valid driver’s license required
- OSHA safety training preferred
- First Aid/CPR certification preferred
- CDL preferred but not required
- DOT and transportation safety training experience preferred
Job Qualifications
- Bachelor’s degree in business, operations management, logistics, or related field preferred
- 5+ years of operations, transportation, logistics, or service-based management experience preferred
- Experience supervising field-based employees such as drivers, mechanics, or technicians
- Strong knowledge of operational planning, scheduling, and service coordination
- Familiarity with DOT regulations, safety compliance, and transportation operations preferred
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced operational environment
- Proficiency in Microsoft Office including Excel, Outlook, and reporting tools
Job Duties
- Oversee daily transportation and operational activities to ensure safe, efficient, and timely service delivery for the Frederick operation
- Provide visible leadership, coaching, and direction to drivers, mechanics, and operational personnel to support operational performance, accountability, and employee engagement
- Coordinate scheduling, route execution, operational coverage, and workforce support to meet customer service expectations
- Monitor operational performance metrics including productivity, service levels, driver performance, safety performance, and fleet utilization
- Lead and reinforce safety initiatives with a strong focus on driver safety, DOT compliance, safe work practices, employee accountability, and operational consistency
- Maintain a visible presence in the field to support employees, reinforce safety expectations, conduct observations, and promote operational consistency
- Conduct safety observations, support incident response efforts, investigations, corrective actions, and ongoing safety improvement initiatives to reduce operational risk and improve safety performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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