BOXX Modular logo

Operations Manager

Springdale, AR, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Life insurance

Job Description

BOXX Modular is a dynamic company specializing in renting, leasing, and selling both temporary and permanent modular buildings. These buildings include standard models ready for immediate delivery as well as custom-designed solutions tailored to meet specific client needs. The company works across many industries including construction, commercial, infrastructure, institutional, government, industrial, oil and gas, mining, utilities, disaster relief, healthcare, engineering, and special events. BOXX Modular prides itself on its comprehensive service offering which includes delivery, installation, furniture rentals, and additional add-ons that support customer projects from start to finish.

As a company, BOXX Modular operates under the larger umbrella of Black Diamond Group, a multinational provider of workforce accommodation, modular buildings, energy services, and full turnkey lodging and project solutions. Black Diamond Group serves diverse sectors across Canada, the United States, and Australia, including oil and gas, mining, power, construction, engineering, military, government, and education. This affiliation provides BOXX Modular with a solid foundation of strength, flexibility, and operational expertise.

The role of Operations Manager at BOXX Modular offers a career opportunity in a stimulating, fast-paced environment where employees are encouraged to grow stronger and shine brighter, much like a diamond. Reporting to the General Manager of Operations MSS US, this position is instrumental in driving continuous improvement and operational efficiency across the company’s U.S. branches, including locations in Texas, Georgia, North Carolina, Pennsylvania, and Maine. The role involves working closely with cross-functional teams such as Operational Excellence, Accounting and Finance, Sales, HS&E, and Construction Services to ensure high standards of operation and performance.

The Operations Manager’s primary focus is to lead and support operational teams, drive Repair & Maintenance (R&M) initiatives to reduce costs and improve fleet asset quality, and strengthen overall operational performance. This includes providing leadership to develop high-performing teams, facilitating collaboration to enhance operational processes, and ensuring compliance with health, safety, and environmental standards. The role also involves financial planning, budgeting, forecasting, reporting, vendor and supplier management, and customer issue resolution.

Ideal candidates should bring a strong background in the modular space rental industry or a similar operational environment such as construction. They must be excellent leaders and communicators, capable of managing multiple priorities under pressure while maintaining a proactive approach to problem-solving. This is a highly visible and impactful position that offers the chance to make significant contributions to the company’s success and operational excellence in the modular building sector.

BOXX Modular fosters an inclusive, respectful workplace and values diversity as a key strength. The company encourages applications from candidates across various U.S. regions where MSS has branch locations and is committed to equal opportunity employment. Candidates ready to lead teams to new heights in the modular building rental industry at a company known for strength, flexibility, and brilliance will find BOXX Modular a suitable and rewarding employer.

Job Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years in a leadership role within modular space rental or similar industry
  • strong knowledge of operational management and R&M processes
  • excellent communication and interpersonal skills
  • ability to manage multiple priorities in a fast-paced environment
  • proficiency with financial planning and reporting
  • commitment to HS&E compliance
  • experience working with cross-functional teams
  • willingness to travel as required
  • valid driver's license

Job Qualifications

  • 5+ years of experience in the modular space rental industry preferred
  • proven experience leading, training, and retaining teams
  • strong organizational and time management skills
  • excellent written and verbal communication skills, with the ability to interact professionally across all levels of the organization
  • ability to work effectively under pressure and manage multiple concurrent priorities
  • strong analytical skills with a proactive approach to problem-solving
  • ability to work both independently and collaboratively

Job Duties

  • Provide leadership and support to develop strong, high-performing operational teams
  • partner collaboratively with cross-functional teams to drive operational improvements
  • improve performance through training, coaching, motivating, and ongoing evaluation of employees, policies, procedures, and controls
  • assist with financial business planning, budgeting, forecasting, and reporting
  • drive Repair & Maintenance (R&M) improvements to reduce costs and enhance fleet asset quality
  • ensure adherence to HS&E standards and partner closely with the HS&E team
  • manage and pre-qualify subcontractors
  • develop and maintain operational excellence across assigned regions
  • review and support asset and inventory management practices
  • assist with vendor and supplier management
  • facilitate customer issue resolution in partnership with internal teams
  • support project scheduling, including transportation, installation, and coordination with subcontractors and clients

Job Criteria

Experience

Mid Level (3-7 years)


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