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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $83,000.00 - $119,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement
Employee stock purchase plan
associate discount
Job Description
AvalonBay Communities stands as a premier leader in the apartment living industry, dedicated to crafting a better way to live for its residents and associates alike. Established with a core purpose of enhancing life, AvalonBay is more than just a property management company — we are a community-focused organization that offers residents exceptional living experiences that combine comfort, style, and luxury. Our commitment extends beyond properties to the people who live and work within them, fostering a positive, engaging environment that supports innovation, growth, and sustainability. As a recognized industry pioneer, AvalonBay manages numerous communities across the United States, continuously... Show More
Job Requirements
- high school diploma or equivalent (ged) required
- bachelor’s degree preferred
- 5+ years of multi-family or related property management experience
- 2+ years of people management experience
- experience managing community operations including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing
- ability to utilize data and reports for operational decisions
- proven resident issue resolution skills
- experience providing feedback and coaching to improve subordinate performance
- ability to exercise professional judgment and manage vendor contracts
Job Qualifications
- high school diploma or equivalent (ged) required
- bachelor’s degree preferred
- 5+ years of multi-family or related property management experience
- 2+ years of people management experience
- experience managing community operations including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing
- proven ability to use data and reports to develop solutions for customer service, revenue, and expense management
- demonstrated success in resolving resident issues
- experience supporting and developing subordinates with feedback and coaching
- ability to exercise professional judgment and manage contracts with third-party service providers
Job Duties
- oversee all office operations of the apartment community
- foster positive relationships with residents and promptly address concerns
- enforce lease agreements and community policies consistently and fairly
- organize and manage resident events and community initiatives
- prepare and manage the property budget including revenue, expenses, and capital improvements
- collaborate with maintenance teams to ensure property upkeep
- utilize data and performance reports to sustain high customer service and optimize revenue
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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