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Byrne Dairy and Deli logo

Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,000.00 - $52,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Advanced scheduling
401(k)
Paid vacation
Paid sick leave
scholarships
Employee Recognition Program

Job Description

Byrne Dairy & Deli, operated by Sonbyrne Sales, Inc., is a locally growing, family-owned business established as a beloved institution in the dairy and deli retail market. Known for its commitment to freshness, quality, and community involvement, Byrne Dairy & Deli has become a popular destination for customers seeking wholesome dairy products, fresh deli goods, and exceptional customer service. The company prides itself on fostering a warm and family-oriented culture that promotes employee growth and customer loyalty alike. With a strong reputation in the region, Byrne Dairy & Deli continues to expand and innovate, offering employees a stable and rewarding... Show More

Job Requirements

  • High school diploma
  • Leadership skills and a strong will to succeed
  • Minimum 3 years retail experience
  • Minimum 3 years supervisory experience
  • Equivalent combination of experience and education
  • Supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions
  • Develop and/or implement new and current policies/procedures/standards and/or rules/regulations
  • Ability to stand and walk regularly
  • Ability to climb or balance on a ladder occasionally
  • Ability to stoop, kneel, or crouch when stocking and cleaning shelves
  • Ability to lift and/or move up to 50 pounds
  • Ability to work in varying temperatures including coolers and freezers

Job Qualifications

  • High school diploma
  • Leadership skills and a strong will to succeed
  • Minimum 3 years retail experience
  • Minimum 3 years supervisory experience
  • Equivalent combination of experience and education
  • Experience in supervising others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions
  • Experience in developing and/or implementing new and current policies/procedures/standards and/or rules/regulations

Job Duties

  • Ensuring customer loyalty by providing exceptional customer service, responding to customers questions and resolving their problems and needs in a friendly, accurate and timely manner
  • Maintaining your store’s gross profit and ensuring proper inventory management
  • Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs
  • Performing human resource management duties to include supervising, training, hiring and communicating with corporate management
  • Planning and preparing work schedules and assigning employees to specific duties
  • Ensuring that payroll remains within the projected hours set by the corporate office
  • Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines
  • Maintaining stock levels, inventory and stock rotation to required level
  • Protecting employees and customers by providing a safe and clean store environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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