Operations Manager

Metz Culinary Management is a leading provider of onsite dining and support services with a rich history of delivering restaurant-inspired hospitality across various industries. Known for its commitment to quality, innovation, and customer satisfaction, Metz Culinary Management operates in sectors including healthcare, education, corporate dining, and senior living. The company employs over 7,000 dedicated professionals who share a passion for excellence in food service and client relations. Metz Culinary Management emphasizes fostering a culture of personal growth, enrichment, and career success, making it a preferred employer in the food service industry. The company prides itself on its family-driven environment and values that distinguish it from competitors, creating an inclusive and supportive workplace for all team members. Their strategic focus on leadership development and operational excellence ensures they consistently provide exceptional dining experiences to their clients and guests.

The Operations Manager role at Metz Culinary Management is a crucial leadership position based at Gordon College in Wenham, MA, offering an annual salary of $65,000. This position focuses on managing both front-of-house (FOH) and back-of-house (BOH) dining operations in a commercial kitchen and café setting, primarily within contract dining environments such as hospitals, schools, colleges, senior living communities, or corporate dining accounts. The ideal candidate for this role is a hands-on, energetic professional with a passion for food and service, capable of leading a dynamic team in a fast-paced setting. Experience in contract dining services is particularly valued, along with strong knowledge of kitchen and cafeteria management, guest service excellence, and menu implementation. The role requires a polished and professional demeanor with impeccable communication skills and a winning attitude ready to contribute from day one.

This position offers significant growth potential, serving as a platform for individuals to advance into general management roles within the company. As an Operations Manager, you will lead operations with a focus on quality, efficiency, and customer satisfaction while upholding Metz Culinary Management's core values and culture. You will be responsible for overseeing all aspects of food service delivery, maintaining high standards in food preparation and presentation, and ensuring seamless guest experiences. The role also involves managing client relationships, coordinating catering services, and supporting the professional development of team members. By joining Metz Culinary Management, you become part of a supportive and innovative team that prioritizes excellence and collaboration, contributing to the continued success and expansion of the company.