Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,100.00 - $72,000.00
Benefits
Competitive wages
People-first culture
Health Insurance
retirement savings
growth opportunities
Paid Time Off
perks and discounts
festive environment
Job Description
Pyramid Global Hospitality is a prominent hospitality management company recognized for its dedication to fostering a people-first culture and delivering exceptional guest experiences worldwide. With over 230 properties, Pyramid Global Hospitality has established itself as a leader in the hospitality industry by prioritizing employee development, inclusivity, and workplace wellbeing. The company invests deeply in employee benefits such as comprehensive health insurance, retirement plans, paid time off, and unique perks including on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid also emphasizes continuous training and growth opportunities, helping employees advance their careers whether they are newcomers or seasoned... Show More
Job Requirements
- Bachelor's degree in hospitality management, business management, or a related field
- Minimum of 5 years of experience in front office operations with at least 3 years in a managerial role
- Advanced proficiency in property management systems used by the resort
- Strong leadership and interpersonal skills
- Customer-centric approach and ability to deliver iconic guest experiences
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multitask
- In-depth understanding of room revenue management concepts
Job Qualifications
- Bachelor's degree in Hospitality Management, Business Management, or a related field
- Minimum of 5 years of experience in Front Office operations with at least 3 years in a managerial role
- Advanced proficiency in the use of the resort's property management system
- Excellent leadership and interpersonal skills
- Customer-centric approach to deliver iconic guest experiences
- Strong communication skills, both written and verbal
- Very good organizational skills and multitasking abilities
- Thorough understanding of room revenue management concepts
Job Duties
- Assure property operation meets internal audit standards
- Coordinate guest and group transportation needs
- Demonstrate positive leadership characteristics which inspire employees to meet and exceed standards
- Maintain work area neat and organized
- Monitor payroll hours and reports
- Promote employee empowerment
- Report all unsafe conditions immediately
- Select, train, supervise, schedule, develop, discipline, and counsel employees according to Davidson policies and procedures
- Attend meetings as well as schedule and conduct departmental meetings
- Complete other duties as assigned by supervisor to include cross training
- Complete reports and paperwork including forecasts, annual budgets, and action plans
- Coordinate all VIP transportation to and from the hotel
- Coordinate delivery of amenities
- Coordinate the arrival and departure of all tour and organized groups
- Oversee pick-up and delivery of all hotel dry cleaning
- Conduct performance appraisals
Job Location
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