Operations Lead Supervisor - TForce Freight

TForce Freight is a leading logistics and freight transportation company dedicated to providing reliable, efficient, and customer-focused freight solutions across the United States. As a key player in the transportation and logistics industry, TForce Freight manages a wide network of Service Centers that facilitate smooth operations and timely delivery of freight. The company is known for its commitment to operational excellence, employee development, and innovation in service delivery. TForce Freight prides itself on creating a collaborative work environment where employees at all levels are empowered to contribute to the company’s success and growth.

The Operations Lead Supervisor role at TForce Freight is a critical leadership position responsible for the day-to-day coordination and management of Service Center operations. This position plays an essential part in ensuring that operational goals related to productivity, service quality, and safety standards are consistently met or exceeded. The successful candidate will leverage operational data to identify trends and issues, developing actionable solutions to improve service levels and operational efficiency. Collaborating closely with the Service Center management team, the Operations Lead Supervisor will drive strategic initiatives aimed at increasing workforce productivity and enhancing customer satisfaction.

In addition to process oversight, this role is heavily focused on team leadership and employee development. The Operations Lead Supervisor will manage and mentor staff within the Service Center, coordinating efforts to maintain compliance with labor agreements, address employee grievances, and support workforce training programs. This role also involves partnering with management to make informed decisions on hiring, promotions, and employee evaluations. The supervisor will conduct safety and quality training sessions and will be responsible for fostering positive labor relations through proactive communication and conflict resolution.

This position offers a competitive salary range from $70,304 to $87,293, reflecting the importance of the role within the organization. The ideal candidate will bring a strong background in transportation or dock operations, supervisory experience, and excellent communication skills. TForce Freight values leaders who can inspire their teams, drive operational improvements, and uphold a safe, compliant, and productive workplace. Joining TForce Freight as an Operations Lead Supervisor means becoming an integral part of a dynamic organization committed to excellence in freight service and employee success.