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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.13 - $27.39
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
company stock program
Equity program
educational assistance
backup care
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffee industry, renowned for its commitment to quality, community, and sustainability. Since its inception, Starbucks has transformed the coffee experience by not only offering premium coffee beverages but also fostering a culture of connection and inclusivity, creating a unique space where customers and partners feel valued and inspired. The Chicago Roastery, part of the Starbucks Reserve portfolio, represents the pinnacle of Starbucks' dedication to craft, innovation, and elevated coffee experiences. This Reserve location serves as a flagship destination, blending artisanal coffee-making techniques with dynamic shared experiences for customers to enjoy.... Show More
Job Requirements
- Customer service experience in retail or restaurant environment
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Ability to carry 35lb consistently
- Identify, train, and model adherence to health and safety standards at all times
Job Qualifications
- Customer service experience in retail or restaurant environment
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Ability to carry 35lb consistently
- Identify, train, and model adherence to health and safety standards at all times
- High attention to detail, strong work ethic, ability to multitask and prioritize
- Effective oral and written communication skills
- Ability to lead others
- Ability to learn quickly
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Additional languages beneficial
- Meet store operating policies and standards
Job Duties
- Act with integrity, honesty, and knowledge that promotes the culture, values, and mission of Starbucks
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and set a positive example
- Anticipate customer and store needs by constantly evaluating the environment and customer cues, communicating information to the manager for appropriate response
- Assist with new partner training by positively reinforcing performance and providing respectful coaching, offering feedback to operations manager
- Contribute to a positive environment and develop a professional working relationship with each partner
- Deliver legendary service to each customer consistently
- Execute operational assignments during scheduled shifts, leveraging functional systems to support Starbucks Reserve experience
- Follow Starbucks Reserve operational policies and procedures, including cash handling, health, safety, and security
- Manage service of alcohol according to state and federal laws as well as company policies
- Maintain regular and consistent attendance and punctuality
- Engage in storytelling and communication of Starbucks Reserve Kitchen brand, food, and culture
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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