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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
Tuition coverage
Financial well-being tools
Job Description
Starbucks Coffee Company, a global leader in the coffeehouse industry, is renowned for its dedication to coffee excellence, community building, and creating a welcoming atmosphere where customers can connect and enjoy unique experiences. Established as a company with values centered around quality, integrity, and respect, Starbucks continues to expand its reach with innovative concepts like Starbucks Reserve®, which features premium, small-lot coffee offerings in flagship locations, Reserve Stores, and Reserve Kitchens across the United States.
Starbucks Reserve® is a special part of the Starbucks portfolio, designed to celebrate the craft of coffee and provide a sense of belonging and con... Show More
Starbucks Reserve® is a special part of the Starbucks portfolio, designed to celebrate the craft of coffee and provide a sense of belonging and con... Show More
Job Requirements
- customer service experience in retail and/or restaurant environment
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- ability to carry 35lb on a consistent basis
- identify, train, and model adherence to health and safety standards at all times
Job Qualifications
- customer service experience in retail and/or restaurant environment
- effective oral and written communication skills
- ability to lead the work of others
- strong interpersonal skills
- ability to work as part of a team
- ability to learn quickly
- ability to build relationships
- high attention to detail
- strong work ethic
- ability to multitask and prioritize
- additional languages beneficial
- meet store operating policies and standards
Job Duties
- act with integrity, honesty, and knowledge that promotes the culture, values, and mission of Starbucks
- maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example
- anticipate customer and store needs by constantly evaluating the environment and customer for cues
- communicate information to the manager so that the appropriate response can be made to create the Starbucks Reserve® experience during each shift
- assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- provide feedback to the operations manager
- contribute to a positive environment
- deliver legendary service to each customer
- develop a positive and professional working relationship with each partner
- execute operational assignments during scheduled shifts
- leverage functional systems consistently to support delivery of the Starbucks Reserve® experience
- follow Starbucks Reserve® operational policies and procedures, including those for cash handling, health, safety, and security
- manage service of alcohol according to all state and federal laws and regulations, as well as company and brand policies and standards
- maintain regular and consistent attendance and punctuality
- engage in storytelling and communication of the Starbucks Reserve® Kitchen brand, food, and culture
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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